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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Dealer OPS & Leadership

How Small Dealers Can Win the War Over Size

How Small Dealers Can Win the War Over Size

If you have been paying attention to industry trends I am sure you have noticed the ever-increasing gap between the size of smaller dealerships and large auto groups. Groups are swallowing up smaller dealers left and right as they continue to grow. Of course, size...

All You Need to Know About Auto Subscription Services

All You Need to Know About Auto Subscription Services

 With disruption in traditional automotive retailing, dealers must learn how to provide affordable, flexible mobility solutions to our customers. Kevin Frye, eCommerce Director of the Jeff Wyler Automotive Family (one of the top 50 dealership groups in the U.S.)...

Advanced Facebook Marketing: Part 2

Advanced Facebook Marketing: Part 2

 After the Cambridge Analytica story, Facebook announced that it will end the use of third-party data for advertisers. This includes Polk data provided by Oracle that is the foundation of most automotive ads in the United States. In this cutting-edge session, we...

Advanced Facebook Marketing: Part 1

Advanced Facebook Marketing: Part 1

 Facebook and Instagram marketing is the most targeted and cost-effective way to reach new customers. The average American is on Facebook and Instagram over an hour a day, so if you want attention, you need to learn to use Facebook and Instagram professionally....

Actions Speak Louder Than Words — Is the “People Problem” You?

Actions Speak Louder Than Words — Is the “People Problem” You?

 Turnover is rampant in this industry. Have you ever wondered what the difference is between a leader and a manager? Do you tell or do you do? Do you blame your team for failures or do you truly coach and counsel? Toni Anne Fardette will review how poor hiring...

The Link Between Customer Experience and 74% Salesperson Turnover

The Link Between Customer Experience and 74% Salesperson Turnover

Take a good look at your sales team. Most of them won’t be there next year. According to the latest NADA Workforce Study, salesperson turnover rates are out of control at 74%.1 That means if your dealership has 25 salespeople, 19 of them are leaving by year end....

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