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Conference & Expo: TBD, 2027
DealerPoint: April 5-7, 2027

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Dealer OPS & Leadership

EasyCare Takes Home Four 2018 Automotive Communication Awards

EasyCare Takes Home Four 2018 Automotive Communication Awards

EasyCare won four categories in this year’s Automotive Communications Awards, including Best App for a Mobile Device for SAVY Driver, the company’s flagship customer-facing mobile app. NORCROSS, Ga. — November 29, 2018 — EasyCare, an innovative dealer solutions...

Five Videos Every Service Department Needs

Five Videos Every Service Department Needs

As more dealers turn to fixed ops to grow profits, it's important not to overlook the power of video. Video is a great tool for building customer trust because it allows you to address the perception that dealerships charge too much or try to sell customers...

Are You Ready for the Digital-First Car Buying Experience?

Are You Ready for the Digital-First Car Buying Experience?

Uber, Amazon, Airbnb are players in different industries and have his its own business models but share one common theme: each has taken leading-edge technology and used it to alter the traditional way that goods and services have been delivered. So, what industry is...

6 Habits of Exceptionally Likable F&I Managers 

6 Habits of Exceptionally Likable F&I Managers 

As an F&I manager, you offer products and services that can literally change your customers' lives. Unfortunately, if your customers don’t like you, your products and services are irrelevant! We all have lived that scenario where a customer didn’t want to do...

Internet Leads: They’re Not Dead. But They’re Also Not Everything

Internet Leads: They’re Not Dead. But They’re Also Not Everything

According to a recent study, 49 percent of car buyers make their first contact with dealerships by walking in. But just because it’s their first actual contact with you doesn’t mean they are at the start of their process. Quite the opposite: most of these walk-ins are...

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