Dealer OPS & Leadership
Where AI Is Delivering Real Value in Dealership Operations
Artificial intelligence is shifting from experimentation to everyday utility inside dealerships. Instead of sitting at the edges of the business, AI is now woven into routine workflows—managing administrative tasks, smoothing handoffs between systems, and supporting...
Porsche Des Moines in Iowa Sold to Ed Morse Automotive Group
Pinnacle Mergers & Acquisitions represented the buyer in the transaction. The dealership will continue operating under the Porsche Des Moines name.
AI Chatbot vs AI Sales Agent: What Dealers Actually Need to Know in 2026
The automotive industry has been using chatbots on dealer websites for nearly a decade. They solved the first problem: being available when the BDC was not. But in 2026, a new category of technology is emerging that goes far beyond what chatbots were designed to do....
Multi-Channel Marketing for Dealerships: What It Is and How to Do It
Car shoppers today are everywhere—scrolling social media, searching Google, checking emails, and comparing inventory across multiple platforms before ever setting foot in a dealership. According to CarGurus, 83% of consumers prefer to do more of the car-buying process...
KPA Empowers Automotive Businesses to Improve Performance and Resolve Compliance Risks with New Offerings
AI-powered lead response audits, F&I Certification, location performance dashboards, and advertising archives deliver the trackable truth amid increased FTC focus on dealer practices
New Survey Reveals a Compliance Confidence Crisis Across Financial Services and Automotive Lending
Nearly two-thirds of lenders lack confidence to survive a multi-state examination today, as state regulatory activity surges and APR calculation errors prove rampant
Competition is Coming—And That’s Exactly What the Market needs
Reflections from NADA 2026
TruVideo Provides No-Cost Software to Help Train the Next Generation of Service Technicians
Software and accompanying video series teach trade school students to record high quality inspection videos that are now standard in dealership service departments
Your Automotive AI Investment Probably Isn’t Paying Off. Here is How to Fix It.
Mamatha Chamarthi, Former Goodyear Digital Transformation Leader and Chief Software Business Growth Officer turned startup CEO, on closing the AI spending – return rift
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