Dealer OPS & Leadership
The Light at the End of the Tunnel: A More Engaging Customer Experience
By Steve Southin, Co-CEO, PAVE With COVID-19 creating a ripple effect across the socio-economic fabric of America, life (as most of us know it) has been disrupted, especially with the retail customer journey migrating into the digital landscape. As a new normal...
Seeing Is Believing: Drive Service Revenue & Increase CSI Scores with Video
By Tim James, Chief Operating Officer, Flick Fusion Some dealers miss opportunities to gain acceptance of service recommendations or upsells as a result of consumers not fully understanding why the recommendations are necessary. A simple solution is to use video to...
PureCars’ Multi-Channel Digital Advertising Platform Selected By Toyota For Dealer Parts & Service Program
Leading Digital Advertising Platform Helps Toyota Dealers Promote Fixed Ops Programs & Offers ATLANTA, July 15, 2020 -- PureCars, a leading provider of digital marketing and advertising insights for automotive dealers, today announced it has expanded its strategic...
Online Virtual Retailing Continues to Climb As Automotive Dealerships Move to ‘New Normal’
Data from Gubagoo Shows that Car Buyers Have a Growing Preference for Conversational Commerce Tools BOCA RATON, Fla., July 14, 2020 /PRNewswire/ -- Gubagoo – the leading provider of digital retailing and messaging solutions for automotive dealerships – published data...
DealerSocket’s DealerFire, Stream Companies Announce Strategic Partnership
Award-Winning Website Provider Partners with Fully Integrated Digital Agency DALLAS, July 14, 2020 — DealerFire, a business unit of DealerSocket, and Stream Companies, a full-service, fully integrated, tech-enabled ad agency, today announced a strategic partnership...
automotiveMastermind Hires & Promotes New Executives to Strengthen Leadership Team
NEW YORK (July 13, 2020) - automotiveMastermind®, part of IHS Markit (NYSE: INFO) and a leading provider of predictive analytics and marketing automation solutions for dealerships and manufacturers, has hired two new executives and promoted one to add to its...
North Carolina To Allow Digital Processing of Total Loss Titles
IAA and Dealertrack expand strategic agreement, bringing speed and efficiency to title delivery for the entire auto industry NORTH HILLS, NY and WESTCHESTER, IL, July 9, 2020 – The General Assembly of North Carolina has amended its laws governing the title transfer of...
Inovatec Systems Corp. Announces Partnership with Wisconsin Consumer Credit
BURNABY, BC (July 8, 2020) - Inovatec Systems Corp., a provider of industry-leading, cloud-based software solutions for all financial institutions, announced today its strategic partnership with Wisconsin Consumer Credit, a leader in automotive finance. Wisconsin...
Used vs. New Sales Trends Week of July 4
Background: New-car inventory at the beginning of June was down by a third, compared to the same time last year, according to research from Edmunds.com. At the same time, June auto sales climbed about 3.3% from May, although they are down by 30% compared to a year...
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