Dealer OPS & Leadership
AI + HI = Intelligence
By Steve Southin, Co-CEO, PAVE The COVID-19 pandemic has forced many retail businesses to either shut down or embrace automation, AI, and digital retail solutions in order to continue to generate revenue. Almost immediately, artificial intelligence has gone from a...
BEEP Partners With USDOT, AV Industry, and State Transportation Departments for AV Test Initiative
Beep among initial participants selected to promote the safe development and testing of autonomous vehicles across the United States ORLANDO, FL (June 16, 2020) – Beep, an Orlando-based autonomous shuttle service provider, is among 17 initial participants selected by...
Spireon Honored in Prestigious American Business Awards for Stellar Customer Service and Product Innovation
The Vehicle Intelligence Company Takes Home Silver in Two Award Categories After Notable Achievements in 2019 IRVINE, Calif., May 28, 2020—Spireon, the vehicle intelligence company, today announced it has been recognized in the 18th annual American Business Awards...
VettX Partners with Recall Masters to Identify Vehicles with Dangerous Recalls on its Platform
Auto dealerships and consumers now have additional layer of transparency to safeguard them from making uninformed acquisitions Laguna Hills, CA, June 10, 2020 — Recall Masters, Inc., the nation’s leading provider of automotive recall solutions, today announced a...
CDK GLOBAL to Create Chief Operating Officer Role
HOFFMAN ESTATES, Ill. – June 15, 2020 – CDK Global, Inc. (Nasdaq: CDK), a leading retail automotive technology company, today announced Its intention to create a chief operating officer (COO) role to better align functions and improve the overall effectiveness of the...
CARFAX for Life Program Helps Dealers Drive Service Traffic During COVID-19
CARFAX for Life Builds Customer Loyalty CENTREVILLE, Va. (June 2, 2020) – The CARFAX for Life program is helping dealerships drive service traffic during this unprecedented time. The program lets dealers take advantage of the trusted CARFAX name with tools like...
Move Over Customer Experience, Customer Care Is In
By Dhruv Mehta, Digital Marketing Professional, Acquire To win business in your local market today, your dealership must cultivate customer care as a brand differentiator. According to Gartner, customer experience is usually approached by brands in two ways: The first...
National Auto Care Partners With Strategic DX to Offer Partners Enhanced Digital Engagement Opportunity
(Florida, June 2020) Following months of remote work and an emphasis on digital solutions for its agents due to COVID-19, National Auto Care is pleased to announce a partnership that will take its digital experience to unprecedented heights. In partnership with...
IAA Announces Five Branch Relocations and Expansions
Represents a Threefold Total Capacity Increase across Key U.S. Markets WESTCHESTER, IL – June 11, 2020 – IAA, Inc. (NYSE: IAA), a leading global digital marketplace connecting vehicle buyers and sellers, today announced branch relocations and expansions in five key...
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