Dealer OPS & Leadership
Sales Call Guru Reveals How To Take Control of Internet Leads and Phone Ups
The road to the sale has changed. Meet and greets are now done electronically either through e-mail or over the phone. Ninety percent (90%) of prospects search nine different web sites and e-mail or call five different dealerships before ever walking onto any...
Audi CPO Reports Best Fifth Consecutive Month of Record Sales
Audi Certified Pre-Owned sales reported July CPO sales set fifth consecutive monthly record with 3,506 vehicles sold. Audi CPO sales up around 26.8% versus 2010, the previous best July on record. A4 models continue to make up the majority of the sales volume.
Mercedes-Benz Financial Services USA LLC Announces Leadership Changes in Marketing
FARMINGTON HILLS, MICH -- Mercedes-Benz Financial Services USA LLC announced today changes in the leadership of its Marketing operations. Andreas Hinrichs, Vice President of Marketing for Mercedes-Benz Financial Services USA since June, 2008, will take on new...
Maheim: 2011 Mid-Year Used Car Market Report
ATLANTA – Despite the pressures of an uncertain world economy and natural disasters that disrupted the automotive industry, the used vehicle market proved to be a bright spot during the first half of 2011. Retail used car sales volumes and dealer profitability...
Ally Financial Announces Net Income of $113 Million
NEW YORK -- Ally Financial Inc. (Ally) this week reported net income of $113 million for the second quarter of 2011, compared to $146 million in the prior quarter and $565 million for the second quarter of 2010. Core pre-tax income, which reflects income from...
How to Create a Healthy Sense of Urgency
I used to wrongly believe that all urgency was good urgency, and was certainly better than no urgency at all. Not quite. Without question, a healthy sense of urgency is an essential ingredient in a high performance culture. But contrary to popular belief, a sense of...
Seize the Pent-up Demand
It’s been a long hot summer. Especially for Japanese-branded dealers with earthquake-driven inventory constraints that have stunted sales opportunity during some of the most critical months of the year. And all dealers have weathered the effects of a troubled economy....
AutoNation July Vehicle Sales Down From 2010
AutoNation, Inc. (NYSE: AN), America's largest automotive retailer, announced that its retail new vehicle unit sales inJuly 2011, as reported to the applicable automotive manufacturers, totaled 18,949, a decrease of 4% as compared to July 2010. Retail new vehicle unit...
Research Survey: Young Men and Women Divided on Digital Advice When Buying Cars
Raleigh, N.C.—More than 20 percent of young adults plan to purchase a car within a year, according to an FGI research survey compiled by Capstrat, a communications firm. The national survey looked at the purchase decisions of more than 400 Millennial consumers, aged...
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