Dealer OPS & Leadership
Interview with Liz Kelly, e-Commerce Director, Suntrup Automotive Group
Liz Kelly – e-commerce director for Suntrup Nissan/Volkswagen, two Suntrup Hyundai locations and Suntrup Kia, in St. Louis Missouri --- takes a dive in and do it approach to Internet marketing that has paid off handsomely. Suntrup Nissan/Volkswagen ranked in the top...
Interview with Stan Masamitsu, Tony Group Autoplex
For Tony Group Autoplex, just about everything a dealership needs to operate – from pre-owned inventory to parts – is 2,500 miles away. Everything costs more. There’s no such thing here as a road trip, yet sell vehicles this auto group does and profitably too. Dealer...
zAutos Launches Used Car Portal as Comprehensive Source for Used Car Research
IRVINE, Calif. -- Consumer car research website, zAutos.com, launches its Used Car Portal, a consumer's complete source for information on used vehicles across the United States. The new application takes viewers step by step through the process of finding a used...
State Passes Used Car Law
According to The New York Times, California has recently passed a used car law to help protect consumers. The law, the story said, requires dealers to check used cars on their lot for potential government issued problems. If the dealers find anything wrong with the...
Come Back!
Congratulations! You’ve closed the deal, done the paperwork, taken the trade in, handed her the keys and introduced her to the service manager. (You did take her to the service department, didn’t you?) Now you can relax a bit and wait for the next prospect to arrive,...
Does your Organization Need RISP?
The economy over the past few years have presented some pretty significant challenges to the sales and profitability side of the dealership business. Most dealerships responded to the 2008-2009 recession with an array of effective headcount reductions, new sales and...
myAutoloan.com® Launches Interest Rate Widget to Answer the Most Asked FAQ
Irving, Texas -- myAutoloan.com, an online direct-to-customer auto finance company, launched their newest consumer tool last week called an Interest Rate Estimator. "We took a look at our most frequently asked questions and customers were asking: When I apply, what...
Manheim Announces Changes to Dealer Sales Structure
ATLANTA – To meet its customers’ changing business needs and to offer all customers a more consistent sales experience, Manheim will align its major dealer and dealer sales functions within a single unit. Susie Heins, former vice president of major dealer for Manheim,...
Edmunds.com September Auto Sales Forecast: Industry Achieves Highest Monthly SAAR Since April
SANTA MONICA, Calif. — An estimated 1,038,052 new cars will be sold in September for a projected Seasonally Adjusted Annual Rate (SAAR) of 12.9 million light vehicles, forecasts Edmunds.com, the premier online resource for automotive information. The sales pace marks...
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