Dealer OPS & Leadership
NADA UCG: Wholesale Prices for Cars Fell 3.7%
According to the latest edition of Guidelines, NADA Used Car Guide's monthly market update new vehicle sales in October grew by 7% or 1.02M units relative to last year and the month’s SAAR of 13.2M was the second best result seen so far this year, coming in just shy...
Toyota Financial Services First in its Industry to Provide Customers Smart Phone App Utilizing Personalized QR Codes for Instant Registration and Bill Pay
TORRANCE, Calif. -- Toyota Financial Services (TFS) has just launched a first-of-its-kind iPhone app which incorporates personalized QR code technology allowing customers to access their accounts through their smart phone. Unlike other bill payer apps, customers who...
Edmunds.com: SAAR Expected to Increase 13% in November
Edmunds.com is reporting that November sales are on pace for a monthly SAAR of 13.5 million vehicles, which would be an increase over the 13.3 million unit SAAR last month. Retail sales are on pace to finish the month around 814,000 vehicles, which equates to a retail...
Co-Founder and President of SocialDealer Passes Away
Co-Founder and President of SocialDealer, Joseph F. Russo, passed away this week. A Memorial Service for Joseph will be held Saturday, November 19 at 10 a.m. at St. Louis de Montfort Parish in Oak Lawn, IL. Donations will be accepted via the Joseph F. Russo Memorial...
ALG’s Annual Residual Value Awards Recognize Subaru and Lexus as Top Brands
SANTA BARBARA, Calif. -- ALG, a subsidiary of TrueCar, Inc., and the industry benchmark for residual values and depreciation data, announced its 13th Annual Residual Value Awards, with Subaru and Lexus earning the awards for top mainstream and luxury brands,...
Silverstone Appointed Chief Operating Officer of Ford Motor Credit Company
DEARBORN, Mich. -- Ford Motor Company and Ford Motor Credit Company today announced thatBernard Silverstone has been appointed chief operating officer, Ford Motor Credit Company, and has been elected a Ford corporate officer, effective Jan. 1, 2012. Currently,...
Honda Joins Roster of Pandora Automotive Partners
OAKLAND, Calif. -- Pandora, the leading personalized radio service, announced today that automaker Honda is now counted among Pandora's growing roster of automotive partners. The addition makes for a total of 14 automotive brands to date that have announced or now...
Survey: Auto Execs Temper Plans for Hiring, Capital Spending, Despite Earlier Optimism
LOS ANGELES -- In contrast to their previously upbeat views about the recovering economy, automotive industry executives have tempered their optimism and their plans for hiring and capital spending next year, according to a recent survey conducted by KPMG LLP, the...
Overall Satisfaction with Rental Cars Increases for a Second Year
WESTLAKE VILLAGE, Calif.— Customer satisfaction with rental cars has increased for a second consecutive year, returning to nearly 2006 levels, according to the J.D. Power and Associates 2011 North America Rental Car Satisfaction StudySM released today. Now in its 16th...
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