Dealer OPS & Leadership
GM Explains Volt Customer Satisfaction Program
The National Highway Traffic Safety Administration (NHTSA) informed General Motors a couple of weeks ago that it was going to begin a preliminary evaluation of Chevrolet Volt battery assemblies and GM supported the testing. Then, reports started to circulate stating...
210,000 Minivans Recalled
According to The Detroit News, Toyota Motor Corp. is recalling Sienna Minivans to fix an issue with the proper maximum load placards. The story said, the recall includes 210,000 vehicles from the 2011-2012 model years.
Is Service Department Business Starting to Pick Up?
It's December and that means winter weather driving conditions are here for most of the country, leading to increased business at auto body and repair shops. A story from NewsChannel5.com out of Nashville, Tennessee said a chain-reaction accident on a local road...
TRSA Document Details Towel Study Distortions
A new TRSA position paper explains how the recent Gradient Corp. study funded by disposable wiper marketers deceives readers of this research report into believing reusable shop towel users are at risk for ingesting metal residues from such clean textile...
TrueCar Becomes Driving Force in Auto Racing with “Women Empowered” Initiative
SANTA MONICA, Calif. -- TrueCar, Inc., creators of the intelligent automotive marketplace that benefits both buyers and sellers has announced an extensive, multi-year commitment to support top female race car drivers in premier racing series, along with young rising...
Industry Auto Sales Rise 14% in November, Chrysler Sales up 45%
According to Edmunds.com’s AutoObserver, November’s Seasonally Adjusted Annual Rate (SAAR) is the highest it has been since August 2009 during the Cash for Clunkers government program. The SAAR for the month was 13.6 million. The story said industry sales in November...
GMAC-SAIC Auto Finance Receives Two Golden Engine Awards
Shanghai – GMAC-SAIC, the largest auto finance company in China, received the “Golden Engine Award” as “Best Automotive Finance Company” for the second year in a row. The Award by business magazine Money Weekly honors outstanding companies and services in the Chinese...
Experian Automotive: 21.87 percent of new vehicle loans went to nonprime, subprime and deep subprime customers
Schaumburg, Ill. — Experian Automotive today announced that lenders are increasing loans to credit-challenged customers. According to its quarterly automotive credit analysis, 21.87 percent of all new vehicle loans went to customers in the nonprime, subprime and deep...
Audi CPO Sales Set Annual Record, Up 32% in November
With just over a month remaining in 2011, Audi of America achieved a new annual sales record over the hectic holiday shopping weekend. With 102,055 sales of premium cars and SUVs already reported this year, the Audi brand eclipsed the previous sales record of 101,629...
Join us for Digital Dealer Las Vegas 2021