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Dealer OPS & Leadership

Survey Says Customer Communications Management is the Priority

Survey Says Customer Communications Management is the Priority

STAMFORD, Conn. - Brands seduced by the hype around social media risk alienating their customers, according to a report by Pitney Bowes Inc. called The Customer Dance: When to Lead and When to Follow. By investing time and money in social media interaction, marketers...

Volkswagen Returns to the Super Bowl

Volkswagen Returns to the Super Bowl

HERNDON, Va. -- Volkswagen of America, Inc. announced today it will advertise during the Super Bowl® for the third consecutive year. Following the success of last year's two 30- second spots, Volkswagen will premiere one 60-second spot at the beginning of the third...

VW 7.51 Million Vehicles Delivered from January to November

VW 7.51 Million Vehicles Delivered from January to November

Global vehicle deliveries by the Volkswagen Group grew further in the period January to November, with the Group handing over 7.51 (January – November 2010: 6.59; +13.9 percent)* million vehicles to customers. Europe’s largest automaker therefore continued to...

Rearview mirror: A look back at the auto industry in 2011

Rearview mirror: A look back at the auto industry in 2011

As we head into 2012 with high hopes for more good things and fewer bad, Kbb.com put together a quick look at some of the events and trends of 2011. To the left you will find Kelley Blue Book's latest infographic and you can read more here:...

Edmunds.com Forecasts 13.6 Million New Car Sales in 2012

Edmunds.com Forecasts 13.6 Million New Car Sales in 2012

SANTA MONICA, Calif. — An estimated 13.6 million new cars and trucks will be sold in 2012, according to a new auto sales forecast released today by Edmunds.com, the premier online resource for automotive information. The forecast anticipates a solid increase over 2011...

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