Dealer OPS & Leadership
Nissan Recalls 36,000 Vehicles
According to the National Highway Traffic Safety Administration’s website, Nissan North American, Inc. is recalling 36,608 2012 Nissan Versa vehicles to fix a problem with the power train. The website said the recall includes Versa vehicles equipped with an automatic...
Older Cars & Higher Mileage: Is your Service Department Ready?
The future of the automotive maintenance and repair business is coming into sharper focus now that the economic challenges of the past three years have begun to diminish. Almost all of the consultants, analysts, columnists, pundits and professional automotive...
Chesapeake Automotive Business Association of Maryland Endorses Right to Repair Act
BETHESDA, Md. -- The Chesapeake Automotive Business Association (CABA) of Maryland has announced its support of the passage of the Motor Vehicle Owners' Right to Repair Act (HR 1449). "Our members are in full support of the Right to Repair Act and think it is...
BDC/e-Commerce Director Shares How to Generate Income for all Departments Using Mobile Technology
When you ask auto professionals what a BDC means to them, you will get a variety of answers. However, a large number of them will include the words “call center.” Unfortunately, due to the overuse of that phrase, it has been worn out. Today a BDC can be a stand-alone...
President of re:member group Reveals How To Build Customer Loyalty By Consistently Asking One Question
Paul Long, President of re:member group, will share with you his expertise on how to identify your loyal customers, and how to grow this fanbase to improve your bottom-line profitability. When organizations explore reputation management, CRMs, and the “Apple store...
Ford Issues 2 Recalls
Ford Motor Company is issuing two separate recalls according to the National Highway Traffic Safety Administration’s website. The first recall includes about 569 2012 Ford Expedition and 2012 Lincoln Navigator SUVs that may have a problem with the head restraints....
Sensor Fusion Enables Cadillac Safety Advancements
DETROIT – The all-new 2013 Cadillac XTS, the most technologically advanced production car the luxury brand has ever offered, introduces an advanced active safety and driver assistance system, a significant milestone toward the development of self-driving vehicles....
KBB.com Announces Inaugural Total Cost of Ownership Award Winners
IRVINE, Calif. — Kelley Blue Book, the leading provider of new and used vehicle information, today announced its inaugural Total Cost of Ownership Award winners. The all-new 2012 awards honor current model-year vehicles and brands (in both the luxury and non-luxury...
Auto/Mate Introduces Desk/Mate, Advanced F&I Desking System for Auto Dealerships
CLIFTON PARK, N.Y. — Auto/Mate Dealership Systems (http://www.automate.com) announced today the introduction of Desk/Mate, an advanced F&I Desking System for auto dealers that is available as part of Auto/Mate’s dealership management system (DMS) software....
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