Dealer OPS & Leadership

Kelley Blue Book Market Report for March 2012 says values of used fuel-efficient compacts increased a modest 0.4 percent in February; however, values picked up significant momentum during the last weeks of the month.  In just the last week of the month, used compacts...

Stu Zalud director of dealers services for NADA Used Car Guide, is sharing with dealers and managers how the Gen Y demand has changed the appraisal process. Who is Generation Y? Why is the Generation Y market segment important? When we speak of Gen Y, we are referring...

Tired of hearing that the consumer’s Zero Moment of Truth (ZMOT) is important to you and your dealership, but not having a winning strategy to follow? Do you struggle with that elusive lead to show metric? David Metter, President of Automotive at HookLogic, will...

ATLANTA — Tax time means big refunds for some, and the availability of these extra funds often results in a boost for automotive shopping behavior in March and April. The average tax refund in 2011 was $2,913—enough to put a 10 percent down payment on a new car worth...