Dealer OPS & Leadership
CEO and Co-Founder of Dataium, LLC, Discusses How To Turn Customer Lists and Everyday E-mails into an Unstoppable Lead Machine
Eric Brown, CEO and co-founder of Dataium, LLC, is sharing his expertise with automotive dealers and managers on how today’s new online technology can turn dealership customer lists and everyday e-mails into an unstoppable lead machine. Every dealership has lists of...
DealerRater® Enhances Certification Program, Enables Auto Dealers to Boost Consumer Review Counts across the Web and Better Engage Auto Consumers
WALTHAM, Mass. - DealerRater, the world’s premier car dealer review web site, today announced important enhancements to its DealerRater Push™ product and MyReviews pages, two key features of the DealerRater Certification Program. The new DealerRater Push update will...
CAR-Research XRM and ADAM Systems Announce Integration
Houston, Texas and Spanish Fort, Alabama -- CAR-Research XRM and ADAM Systems today announced that they have jointly developed a data integration application for their common customers. The real-time integration provides a bi-directional connection between the...
Customer Satisfaction with Dealer Service Facilities Outpaces Satisfaction With Independent Service Centers
WESTLAKE VILLAGE, Calif. -- Vehicle owners who visit dealer facilities for service are considerably more satisfied with their experience at dealerships than with service from independent facilities, according to the J.D. Power and Associates 2012 U.S. Customer Service...
Reahard & Associates Inc. Manager Explains How To Sell Service Contracts on the Service Drive
Rick McCormick, national account development manager of Reahard & Associates Inc., is sharing his expertise with automotive dealers and managers on how to consistently and ‘intentionally’ enable the service drive customer to see their need to cover mechanical...
Infiniti Launches National Certified Collision Repair Network
FRANKLIN, Tenn. -- Infiniti today launched a new nationwide Infiniti Certified Collision Repair Network, a dynamic, comprehensive program designed to recognize and distinguish body shops that meet or exceed standards for repair work, training, equipment and delivery...
Faulty Rear Seat Belts Prompt Two Vehicle Recalls
Problems with the rear vehicle seat belts have prompted two separate recalls from Subaru and Hyundai. According to The National Highway Traffic Safety Administration, Subaru of America, Inc. is recalling 275,000 2009-2012 Forester vehicles to fix a problem with the...
Mopar® Extends Title Sponsorship of Mopar Mile-High NHRA Nationals
Auburn Hills, Mich. — Mopar® announced this week an extension of its sponsorship of the Mopar Mile-High NHRA Nationals, the longest continuous running title sponsorship in the NHRA. “We are proud to reaffirm our long and historic partnership with the NHRA and the...
President of AutoMotionTV Shares How To Create Long-Term Relationship Channels with Customers
Ben Anderson, president of AutoMotionTV, is sharing his expertise with automotive dealers and managers on how to use mobile to capture, convert, and retain customers on the go. With mobile traffic on the rise, more and more dealers are evaluating their mobile...
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