Dealer OPS & Leadership
Regional Director of Sales for ActivEngage Shares How Live Chat Builds High Quality Appointments, Leads and Relationships
Ralph Ebersole, regional director of sales for ActivEngage, is sharing his expertise with automotive dealers and managers on how live chat builds high quality appointments, leads and relationships. Looking to gain improvement from your website? You don’t always need a...
Founder and President of Auto-Bio Discusses Storybook Selling – What, How, Why
David Taylor, founder and president of Auto-Bio, is sharing his expertise with automotive dealers and managers on the what, how and why of storybook selling. The one question every used car shopper wants answered is: “What’s the story on this car?” When this question...
First Niagara Establishes Indirect Auto Lending Business
BUFFALO, N.Y. -- First Niagara Financial Group recently announced it has entered a robust indirect automobile lending business, providing a variety of car financing options through dealerships across the Northeast. The new program is immediately available across New...
Forecast: Rising Gas Prices Will Mean Sticker Shock for Used Car Shoppers This Summer
CAMBRIDGE, Mass. -- CarGurus, the auto research and shopping site, is forecasting that as gas prices climb towards $4.50 a gallon, prices on fuel-efficient used vehicles will follow with an increase of 15% by August. CarGurus analysts say the correlation between gas...
Lexus Crafting a New Approach to Customer Relationships
TORRANCE, Calif. -- When Lexus was established 23 years ago, it was dedicated to providing the best customer service experience in the industry. Lexus' commitment to that goal is reflected in its top position in the J.D. Power and Associates Customer Satisfaction...
Edmunds.com Estimates 3.64 Million Used Cars Will Be Sold in March
SANTA MONICA, Calif. — Loosening credit and a shift to more fuel-efficient small cars continues to drive automotive sales, according to the March sales forecast from Edmunds.com, the premier online resource for automotive information. Edmunds.com estimates that...
Former Publisher of Motor Trend Magazine Shares How To Certify Other Makes and Models for Better Profit
Ira Gabriel, VP & Executive Director at APCO/Motor Trend Certified, is sharing his expertise with automotive dealers and managers on how to certify other makes and models for better turn, profit and customer service. Ira Gabriel, former publisher of Motor Trend...
Up 24% in Sales, Red McCombs Ford Kicks-off 2012 by Finishing #1 in San Antonio
Red McCombs Ford is no stranger to success. A member of Texas’ premier automotive group, the Red McCombs Automotive Family, Red McCombs Ford started off the year by finishing #1 in the San Antonio market it serves. While the dealership had been experiencing a positive...
Many young people would rather surf the web than drive a car
ANN ARBOR, Mich.—More young adults today would rather hit the information highway than the open highway, say University of Michigan researchers. In a new study in the journal Traffic Injury Prevention, Michael Sivak and Brandon Schoettle of the U-M Transportation...
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