Dealer OPS & Leadership
Lincoln Transforms Customer Experience at Each Touchpoint – from Shopping to Ownership
DEARBORN, Mich. -- Lincoln is reinventing how it interacts with customers, collaborating with a world-renowned organization of hotel concierges to create a better service experience. In addition, Lincoln will be providing around-the-clock online concierge services....
Chrysler Group LLC Reports March 2012 U.S. Sales Increased 34 Percent; Best Monthly Sales in Four Years
AUBURN HILLS, Mich. -- • Best monthly sales since March 2008 • Best first quarter since 2008 • 24th-consecutive month of year-over-year sales gains • 10th-consecutive month of sales gains of at least 20 percent • Chrysler, Jeep, Dodge, Ram Truck, and FIAT brands each...
President and Co-Founder of 3 Birds Marketing Explains How To Cut through the Clutter and Connect with Connected Consumers
Kristen Judd, the president and co-founder of 3 Birds Marketing, is sharing her expertise with automotive dealers and managers on how to cut through the clutter and connect with connected consumers. Our fast paced, connected world presents new marketing opportunities...
U.S. Teens Just Got Much Safer, Thanks to Highway Guardian
ASHLAND, OHIO—Presenting a powerful solution to the number one cause of death among young people ages 16 to 20, an Ohio company has launched a new auto-safety device called Highway Guardian. The device is an easy-to-install vehicle-speed limiter designed to ensure the...
Turn Unsold Customers Into Deliveries With New JVTN® Course From Joe Verde
ORANGE COUNTY, CALIFORNIA – Salespeople and managers in the automotive industry can take a new course on converting unsold customers into deliveries on JVTN®, Joe Verde’s virtual sales training network. This new online course, “Turn Unsold Customers Into Be-Backs...
Service Support Budgeting and Counts
Regularly I encounter owners, managers and factory folk wondering how much total service department payout is available, and for how many support people. The reality is that the need for additional support staffing has been constantly building on dealer service. Much...
Canon’s IDEAS is now available to Honda and Acura Dealers
First introduced to BMW NA dealers in 2011, Canon’s Intelligent Dealer Electronic Archiving System (IDEAS) is now available for Honda and Acura dealers in North America. NEW YORK – To meet the needs of auto dealers seeking a cost-effective archiving solution, Canon...
TrueCar Launches National Dealer Council
SANTA MONICA, Calif. -- TrueCar, Inc., an online automotive information and communications platform focused on creating a better car buying experience for dealers and consumers, today announced the formation of its National Dealer Council. The Council consists of...
Auto Dealer Study Reveals MPi’s EDGE WorldClass Solution Produces Over $80,000 Average Monthly Up-sell from Inspections
LAS VEGAS -- MPi, a leading provider of revenue and retention solutions for automotive dealership service departments, today announced that according to a study conducted by MPi in November, 2011, of more than 800 hundred domestic, luxury import and non-luxury import...
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