Dealer OPS & Leadership
Honda and Acura Take Top Prizes in Edmunds.com’s Best Retained Value® Awards
SANTA MONICA, Calif.--Honda and Acura took home the top prizes in Edmunds.com’s second annual Best Retained Value® Awards, which recognize the brands and new car models that have the highest projected residual value after five years, expressed as a percentage of their...
Auto Shows — Lincoln, Audi, Cadillac, BMW, Mitsubishi and Mini Cooper Buyers Report Highest Purchase Influence
ROCHESTER, Mich. -- Foresight Research released more results from its 2012 Automotive Marketing Communications Study ©. Automotive research specialists, Foresight interviewed 7,851 new vehicle buyers in the U.S., finding: Overall, 40% of buyers that attended an auto...
Kbb.com Survey: More Than Half of New-Car Shoppers Say Gas Prices Affecting Vehicle Purchase Considerations
IRVINE, Calif. -- According to the latest Kelley Blue Book www.kbb.com Market Intelligence survey on consumer sentiment from Q1 2012, more than half (66 percent) of new-car shoppers have either changed their minds about which vehicle they are considering, or are...
comScore Releases U.S. Search Engine Rankings
RESTON, VA – comScore, Inc., a leader in measuring the digital world, today released its monthly comScore qSearch analysis of the U.S. search marketplace. Google Sites led the explicit core search market in March with 66.4 percent of search queries conducted. U.S....
OnStar Makes 439 Million Connections… and Counting
DETROIT – Originally developed as an airbag deployment notification system on three 1997 Cadillac models, OnStar has evolved to offer unmatched safety and security services. Today OnStar also provides everyday services like Turn-by-Turn Navigation, Hands-Free Calling...
Harry Hynekamp Appointed General Manager, Customer Experience For Mercedes-Benz USA
MONTVALE, N.J. -- Mercedes-Benz USA (MBUSA) announced this week the appointment of Harry Hynekamp to the newly created position of general manager, customer experience, effective May 1. Reporting to Steve Cannon, president and CEO, Hynekamp will be responsible for...
Performance Services Offered by American Auto Guardian, Inc. (“AAGI”)
Arlington Heights, IL–American Auto Guardian, Inc. (“AAGI”) announced its partnership with United Development Systems, Inc. (“UDS”). This strategic affiliation will provide a more local presence of the seven-year winner of Top F&I Trainer in the nation. As part...
Four Reasons to use your DMS and CRM Software
If you give me a spreadsheet and a sharp pencil, I can do almost everything faster and easier than the majority of DMS or CRM systems out there. But no longer is the use of a DMS or CRM product confined to data entry and processing. Today’s DMS and CRM products do so...
Honda Launches New Environmental Leadership Award “Green Dealer” Program for Honda and Acura Dealers in the U.S.
TORRANCE, Calif.--Demonstrating a comprehensive approach to environmentally-responsible operations that extends beyond its fuel-efficient vehicles and energy-efficient manufacturing operations, American Honda Motor Co, Inc. today announced the establishment of a...
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