Dealer OPS & Leadership
Staffing your Internet Department from Within
Dealerships don’t often support the American dream. Knowing that the people you employ are the key to your success, I still find it frustrating how often a dealer looks outside of its own walls to find new talent. We are from a society where the goal is to have upward...
Beyond Price: A Holistic Approach to Used Vehicle Profitability
Many dealers have come to understand that if they price a used vehicle too high, today’s market-conscious used vehicle shoppers won’t give the car a second look. This understanding has pushed some dealers in a positive direction. They are more market-smart as they set...
Joe Healy, Internet Director, Lone Star Chevrolet
Lone Star Chevrolet is the number one Chevrolet dealership in overall sales volume nationwide. As for Internet sales units, last year, Lone Star Chevrolet was in the top 100 dealerships nationwide among all brands – boasting 3,000 new and used Internet sales units....
Elusive Excellence
In my workshops I help attendees build a profile of a high performance culture. In one exercise I give a list of definitions for culture-building words like earn and deserve, and compare them to definitions of culturally-destructive words like entitlement and blame....
Interview with Carolyn Cross, Lone Star Chevy
Just out of high school, her dad took a young Carolyn Cross in hand to her first job, at a car dealership. That typing job started a life-long career she loves. Today, she is dealer operator of three Sonic Automotive dealerships in Texas. One of them, Lone Star...
Carolyn Cross, Lone Star Chevy
Just out of high school, her dad took a young Carolyn Cross in hand to her first job, at a car dealership. That typing job started a life-long career she loves. Today, she is dealer operator of three Sonic Automotive dealerships in Texas. One of them, Lone Star...
Joe Verde’s Virtual Online Training Hits Milestone As Subscribers Complete More Than Seven Million Chapters
ORANGE COUNTY, CALIFORNIA – On April 27, 2012, subscribers to JVTN®, Joe Verde’s automotive virtual sales and management training network, have reached a milestone by completing training for more than 7,000,000 million chapters. Since 1985, Joe Verde Sales &...
MANHEIM PROMOTES JOE GEORGE TO SENIOR VP Digital and In-Lane Product Development
ATLANTA – As part of its continuing focus on serving customers in any way they choose, Manheim announced the promotion of Joe George to senior vice president, digital and in-lane product development. The new position is an expansion of George’s previous role as group...
First Ford Dealers Certified to Sell Focus Electric with EPA Rating of 110 MPGe City
DEARBORN, Mich. -- The first Ford dealers have been officially certified to sell the company's first all-electric car -- the 2012 Ford Focus Electric -- America's most fuel-efficient five-seater with an EPA rating of 110 MPGe city that is capable of being recharged in...
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