Dealer OPS & Leadership
Car Care Council Launches Web Video Series
The non-profit Car Care Council has created a web video series by segmenting its award-winning consumer video, “Auto Service and Repair: What to Expect,” into eight short Car Care Clips that will be posted to the council’s YouTube channel, Facebook page and Twitter...
Mopar® Announces an Expanded Line of Remanufactured A/C Compressors
Auburn Hills, Mich. — With a 75-year heritage of developing high-quality parts and accessories, Mopar® announces recently an expanded line of remanufactured A/C compressors. Mopar Remanufactured A/C Compressors are engineered with the same quality, precision and...
Asbury Automotive Group Reports Parts and Service Gross Profit Up 4%
DULUTH, Ga. -- Asbury Automotive Group, Inc. (NYSE: ABG), one of the largest automotive retail and service companies in the U.S., today reported income from continuing operations for the second quarter 2012 of $21.6 million, or $0.69 per diluted share, versus adjusted...
Volkswagen Group of America Names National Association of Minority Auto Dealer’s Woman of the Year
The award recognizes pioneering women in the auto industry Herndon, VA - Volkswagen Group of America is proud to announce that Machelle Williams, general manager of organizational development and diversity, Human Resources, Volkswagen Group of America, has been named...
Drive for Success!
Make it happen where it counts I’ve been taking a hiatus from parts lately and doing a lot of service lane work, both for manufacturers and dealer clients. Now that business has come back somewhat, everyone seems to have gotten religion again (as if it wasn’t...
Lithia Motors Reports Service, Body and Parts Same Store Sales Increased 7%
Lithia Motors Declares $0.10 per Share Dividend for Second Quarter 2012 MEDFORD, OR -- Lithia Motors, Inc. (NYSE: LAD) this week reported 2012 second quarter adjusted income from continuing operations of $19.9 million, or $0.76 per diluted share. This compares to a...
For Customers Affected by Tropical Storm Debby, Ford Credit Offers Financial Relief
DEARBORN, Mich.– Ford Motor Credit Company is offering customers affected by Tropical Storm Debby in Florida the option to delay some car and truck payments. Ford Credit’s Disaster Relief Program allows qualified customers to delay one or two monthly payments,...
Gimme a Reason to Stay
It’s no secret that service customer retention in new car dealerships is dismal, actually pathetic. Hang around a new car service reception area and note the age of the vehicles. They are relatively young compared to the average national fleet of some 10.8 years, give...
J.D. Power and LMC Automotive Report: July New-Vehicle Retail Sales Continue Strong Year-over-Year Growth
WESTLAKE VILLAGE, Calif. -- July's new-vehicle retail sales are expected to post the second strongest year-over-year growth rates during the past 12 months, according to a monthly sales forecast developed by J.D. Power and Associates' Power Information Network(R)...
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