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Dealer OPS & Leadership

Mopar Announces Checklist for Fall Car Care

Mopar Announces Checklist for Fall Car Care

Auburn Hills, Mich. - After the hot-summer driving season, fall is the time for motorists to get their vehicles into shape for the winter. Practice Preventive Maintenance Ten items to check on your vehicle before the cold-weather driving season Mopar services...

NADA Adds Certified Pre-Owned Values to ‘Used Car Guide’

NADA Adds Certified Pre-Owned Values to ‘Used Car Guide’

MCLEAN, Va. -- The National Automobile Dealers Association Used Car Guide is now providing manufacturer-certified pre-owned (CPO) values for every qualified vehicle in its printed and electronic editions. "We recognize the tremendous effort that manufacturers and...

Edmunds.com: August Car Incentives Not All That Meets the Eye

Edmunds.com: August Car Incentives Not All That Meets the Eye

SANTA MONICA, Calif. -- Automaker incentives remained stable in August but the numbers this month don’t tell the full story, reports Edmunds.com, the premier resource for automotive information. According to Edmunds.com’s True Cost of Incentives® (TCI®), the auto...

Maritz Research Study Shows Improving Satisfaction Drives Profits

Maritz Research Study Shows Improving Satisfaction Drives Profits

A better sales and service experience at the local car dealer boosts the bottom line ST. LOUIS – It’s easy to understand why a satisfied customer is more likely to be a loyal customer, but a new Maritz Research study finds tangible proof that car dealerships that make...

Interview with Paul Walser, Walser Automotive Group

Interview with Paul Walser, Walser Automotive Group

A second-generation auto dealer, Paul Walser, 57, and his brother Andrew, 44, operate Walser Automotive Group, a 12-franchise enterprise servicing communities in and around Minneapolis and St. Paul, MN. Like many second-generation dealers, whatever the era, Paul...

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