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Dealer OPS & Leadership

How Understanding Customer Behavior Will Increase Your sales

How Understanding Customer Behavior Will Increase Your sales

We’ve all heard the news. August auto sales set a pace that we haven’t seen in years with many OEM’s reporting double digit increases. Pent up retail demand has reached the level where, despite uncertainty in the general economy, Americans are buying more cars. Plus...

All-new 2013 Subaru BRZ Awarded IIHS 2012 TOP SAFETY PICK

All-new 2013 Subaru BRZ Awarded IIHS 2012 TOP SAFETY PICK

CHERRY HILL, N.J. -- Subaru of America, Inc. today announced that the Insurance Institute for Highway Safety (IIHS) has recognized the all-new 2013 Subaru BRZ as a 2012 TOP SAFETY PICK.  Subaru remains the only manufacturer with 2012 IIHS TOP SAFETY PICKs for all...

Chrysler Brand Launches ‘Test of Ownership’

Chrysler Brand Launches ‘Test of Ownership’

Auburn Hills, Mich. - Do you love your vehicle enough to purchase it again? If you’re a Chrysler Town & Country owner, the answer is a resounding, yes! The Chrysler brand’s new advertising campaign, “Test of Ownership,” kicks off today and features real life...

Ford Recalls the 2013 Escape Again

Ford Recalls the 2013 Escape Again

According to the National Highway Traffic Safety Administration, Ford is recalling the 2013 Ford Escape to fix a problem with the engine cooling system. NHTSA’s website said 6,146 vehicles equipped with the 1.6L engine are included in the recall. This is the third...

NHTSA Finalizes Air Bag On-Off Switch Rule

NHTSA Finalizes Air Bag On-Off Switch Rule

WASHINGTON, D.C., Sept. 4, 2012 - The National Highway Traffic Safety Administration (NHTSA) has finalized its rulemaking for retrofitting on-off switches for air bags. Currently, NHTSA has a regulation that allows automobile dealers and repair businesses to install...

Units in Operation: I Have Good News and Bad News…

The decline in new car sales that began in 2008 had a predictable outcome: less late-model vehicles on the road and on the service drive. The bad news: J.D. Power and Associates says there are 63 million vehicles on the road under five years old. This is the lowest...

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