Dealer OPS & Leadership
Nissan Delivers Surprise Respite to Black Friday Holiday Shoppers
Denver shoppers offered unexpected assistance as they brave crowds and weather for major deals DENVER – Nissan is joining the Black Friday shopping rush, offering comfort, shelter and assistance to crowds on the hunt for Christmas shopping deals. Using a pair of...
Advanced Strategies for Pre-Owned Departments Delivered Directly to your Dealership
Experience the most attended pre-owned session from the 13th Digital Dealer Conference & Exposition, and learn about the latest solutions designed specifically for pre-owned departments at the Digital Dealer Virtual Exposition. The Digital Dealer Virtual...
Hertz Completes Acquisition Of Dollar Thrifty
PARK RIDGE, N.J. -- Hertz Global Holdings, Inc. (NYSE: HTZ) announced this week that it has successfully completed its previously announced acquisition of Dollar Thrifty Automotive Group, Inc. (NYSE: DTG). As a result of the transaction, Dollar Thrifty has become a...
‘Tis the Season to Win Free Tools! Service Solutions, LLC Announces Holiday Tool Giveaway Contest
Owatonna, MN - Service Solutions, LLC, today announced an exciting holiday tool giveaway contest to run November 21 through December 14, 2012. This three-week contest is exclusive to Facebook fans of OTC, Robinair, Actron and Sunpro - with two winners from each brand...
Nine Tips for Getting the Most Out of your High-density Storage System
High-density storage is a great way to improve profitability in parts and service departments, while reducing time, labor and resource costs. High-density storage uses less space and makes keeping track of inventory easier. Storing the highest volume parts where they...
How Many of your Calls are Speed Bumps?
The phone is just as important as it has ever been. Customers still ring into your dealership looking for answers. Every sales and service call has the ability to generate significant profit for your store. However, you are generating many other calls than these...
Knowledge is Horsepower
Recently I was shown a Facebook conversation thread where a young woman was complaining to her male friend that her car was giving her problems. The friend confidently advised her that it was definitely her flux capacitor and that she should take the car to her dealer...
Customer Loyalty Equals Unit Sales, Dollar Volumes and Market Share
Talk to any marketer, and they’ll likely tell you about the importance of customer loyalty. The axiom states that it’s much less expensive to make a sale to a current customer than it is to win a new one. No question — building customer loyalty is important, and most...
10 Best Car Deals Of The Month From KBB.com Just In Time For Black Friday
IRVINE, Calif. -- Just in time for the biggest shopping day of the year, the best new-car deals currently available on fuel-efficient models were recently chosen by Kelley Blue Book www.kbb.com, the leading provider of new and used car information. For the latest 10...
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