Dealer OPS & Leadership
TrueCar.com: Transaction Prices in November 2012 Rise To Highest Levels In Almost a Year
Industry Incentives Rise Nearly 20% From Last Month Industry Transaction Prices Highest Since December 2011; Industry Incentive Spending Highest Since August 2010 SANTA MONICA, Calif. –TrueCar, the authority on car pricing information, trends and forecasts,...
Acton Toyota Saves 3 to 4 Deals a Day with New Call Monitoring System
Profits and customers are lost in every department, every hour of every business day through the phone, which can be a problematic blind spot in the dealership. Dealers spend hundreds of thousands of dollars each year on advertising to get their phones to ring, yet...
Lincoln Announces Its New 2013 Campaign: Introducing the Lincoln Motor Company
NEW YORK -- Lincoln, the luxury automotive brand, today announced the launch of its new advertising campaign: "Introducing the Lincoln Motor Company." Lincoln was originally called the Lincoln Motor Company in 1922, when Edsel Ford signed the agreement purchasing the...
GM U.S. Sales Increase 3% in November
DETROIT – General Motors Co. (NYSE: GM) today reported its highest November sales in the United States since 2007, with deliveries up 3 percent versus a year ago to 186,505 vehicles. Year-over-year sales to retail customers were essentially equal to a year ago and...
Chrysler Group LLC Reports November 2012 U.S. Sales Increased 14%; Best November Sales in Five Years
Auburn Hills, Mich. - Chrysler Group LLC today reported U.S. sales of 122,565 units, a 14 percent increase compared with sales in November 2011 (107,172 units), and the group’s best November sales since 2007. Best November sales since 2007 32nd-consecutive month of...
Dispatching vs. Labor Gross – Me, Me, Me – Give it to Me
“I want it, I want it, give it to me, give it to me, me, me” (tech jumping up and down). “What! I don’t want that freakin’ dud. Give it to the new guy, buster. I’ve been here too long to work on that loser – whatsamatterforyouanyway.” Dispatch mismatch There’s an old...
Ford Announces Voluntary Safety Recall of Certain 2013 Ford Escapes and Fusions
Ford Acts Promptly for Customer Safety by Recalling 2013 Escapes with 1.6-liter Engines and 2013 Fusions with 1.6-liter Engines for Risk of Overheating That May Result in Engine Fires DEARBORN, Mich. – Ford Motor Company recently announced a voluntary safety recall of...
AIADA Joins Federated Insurance to Combat Distracted Driving
Alexandria, VA – The American International Automobile Dealers Association (AIADA) and its Affinity Partner, Federated Insurance, are joining forces to bring attention to the growing and serious problem of distracted driving. Through the partnership, Federated...
Out-marketed by the Aftermarket Chains
When it comes to winning business in fixed operations, Sun Tzu put it best: “Know thy enemy.” But many dealers still mistakenly believe their competition is the dealer down the street, when in fact; it’s really the aftermarket chains. According to a June 2012 Forbes...
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