Dealer OPS & Leadership
DealerRater Integrates Car Dealer Reviews into vAuto Genius Lab’s AutoVisor Product
WALTHAM, Mass. – DealerRater, the world’s premier car dealer review web site, today announced a partnership with vAuto to integrate DealerRater car dealer reviews into vAuto Genius Labs’ AutoVisor product, a dynamic vehicle validation tool. Through this partnership,...
Fixed Ops Breakdown: What Parts Interest Consumers Most, Online and at the Dealership
Google provides a study on the automotive aftermarket. The following slideshow explains how internet search is affecting the Automotive Parts, Tires and Service industry and purchasing process. Increases in traffic include: 40% of referrals for Parts, Tires, Service...
Oil Change Service, Leading Driver of Service Traffic and Cross-Selling Opportunities
Search Auto Parts suggests dealers take advantage of the opportunity behind regular oil change service appointments. Experts and service departments can discover what services are best pushed when a customer visits the dealership for a tune-up. More information from...
In Hybrid Vehicle Service, Safety is Priority
Vehicle Service Pros provide a warning on proper tools and care when working on hybrid vehicles. When measuring voltage, service professionals should always use a DMM rated CATIII 1,000 V, with leads rated Cat III 1,000 V. Stress the importance of wearing rubber...
From the Execs: Keys to Beat the Independent Service Chains
Spare Thoughts blog asked 7 Executives from the Dealership Service Industry how to turn your majority share of the service industry into a convincing win with your customer base. Top suggestions for improving the OEM service department's appeal to customers include:...
Warning Light Error Means More Service for Late-Model GM Vehicles
According to AutoWeek, nearly 800,000 late model vehicles from GM are likely to need more frequent oil changes due to a worn-out balance chain. Warning lights in some Chevrolet Equinox, GMC Terrain, Buick LaCrosse and Buick Regal models need to be reprogrammed, and...
410,000 Miles: Time for an Upgrade?
How do unpopular, unappealing cars stay on the market for so long? The Truth About Cars provides a list of high mileage trade-ins from various dealers that include a range of surprisingly long-lived cars. Once hunk, now junk: view a 272,522 mile, 1996 VW Passat, and 8...
1967 GT500 Shelby “Eleanor” Up for Auction
Car Buzz features the latest hot American car up to auction for used industry aficionados: the 1967 GT500 Shelby Mustang dubbed "Eleanor" from the movie "Gone in 60 Seconds." This hot rod was modded by Chip Foose and Cinema Vehicle Services, comes with a specifically...
Auto-Finance Complaints Number 1,585 at CFPB
From Auto Finance News, consumers have registered 1,585 auto finance complaints this year to-date. Loan and leases were typically settled with reparations, and lender response has been largely under debate in the past year. This transparency helps fulfill the goal of...
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