Dealer OPS & Leadership
Used Car Inflation Slips Further Into Red – TransUnion
The TransUnion Vehicle Pricing Index (VPI) for the first quarter of 2013 indicated that used passenger vehicle price inflation slipped further into negative territory to -1.4%, a significant drop from the 3.6% rise in price inflation in the same period last year. This...
‘Video Snacks’ Bring Vehicle Features Directly to Consumers
Ford's new "Video Snacks" are a new method of speeding up the F&I and Sales process for new cars in dealerships. Harnessing the power of video marketing to engage customers, Ford's two-pronged plan will speed up the car-buying process, solving some problems for...
GM and Ford to Jointly Develop Advanced Automatic Transmissions
DETROIT – Ford Motor Co. and General Motors Co. have signed an agreement under which both companies will jointly develop an all-new generation of advanced technology 9- and 10-speed automatic transmissions for cars, crossovers, SUVs and trucks. The new transmissions,...
Car repair costs on rise — CarMD
DETROIT — For the first time in six years, car-repair costs are on the rise. According to the third annual Vehicle Health Index coordinated by CarMD.com Corp. — an online provider of car repair data — repair costs went up 10 percent in 2012. CarMD suggests that...
Shop Management: Productivity and Leadership Tips for Service Managers
The experts at Search Auto Parts explain the urgency of keeping labor sales up, and the interrelated nature of parts sales and labor sales. Productivity of technicians is measured by clock hours worked versus hours available. Combining NADA's recommendations with...
Sales Contests, and How to Dare Your Staff into Boosting Revenue
The Center for Sales Strategy suggests that sales managers watch out for cheating in the competitive sales contest. By making the goals different every time, a more well-rounded investment in both company morale and return can improve the development of your sales...
Dealer Diagnosis: How to Handle Front-End Vibrations at Higher Speeds
According to Motor Magazine, some mystery vibrations can be a sign of big problems in a vehicle. Following a good diagnosis process can ensure that the problem does not recur. Start by inspecting tire tread, rotating and balancing, and then move your inspection...
MPi Releases EDGE SmartTech: Predictive Technology Helps Auto Technicians Perform More Accurate Inspections, Generate Additional Profits
Las Vegas, NV – MPi (www.mpiworldclass.com), a leading provider of revenue and retention solutions for automotive dealership service departments, today announced the release of EDGE SmartTech, a new WorldClass™ Solution that enhances a technician’s ability to inspect...
Most Drivers Don’t Replace Windshield Wipers Frequently Enough
How are independent service providers taking away small wins and attracting customers? Free wiper replacement may be one of them. Wiper blades are by far one of the cheapest parts available for maintenance, and ironically one of the fewest replaced. Consider Safelite,...
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