Dealer OPS & Leadership
1954 Mercedes-Benz Formula 1 Car Sells for Nearly $30M
According to Pursuitist, the 1954 Mercedes-Benz Formula 1 car sells for nearly $30 million. The Goodwood Festival of Speed set a new record – and it has nothing to do with how fast a car went. The festival kicked off in grand fashion when a W196R Formula 1 1954...
Every Service Manager’s Goal Now Easier
Every service director is responsible for continuously improving revenue, customer and employee satisfaction and retention – while keeping employee costs and shop expenses under control. To say this is a full-time job is an understatement. The demands from the public,...
Auto Body Shop Marketing: What Works and What Doesn’t
Auto body shop marketing, from Stratosphere Studio. In the automotive repair industry, some of the toughest problems that technicians tackle involve properly diagnosing vehicular issues and determining how best to repair those issues. Managing the marketing for your...
Now you See it, Now you Don’t
What to do when that MIL isn’t on when the customer finally arrives at the shop, from Search Auto Parts. Has this ever happened to you? A customer calls telling you that her car’s Malfunction Indicator Lamp (MIL) is on and she’s worried about what she needs to do. You...
Safety and Productivity Shift into High Gear at Jim Lupient Infiniti with Kelley HVLS Fans
Minnesota, known as “The Land of 10,000 Lakes” and located on the largest of the Great Lakes, Lake Superior, is known for its relatively high humidity in the summer months. But, what many overlook in this part of the country from May through September is the extreme...
10 Cars that Retain their Resale Value
10 cars that maintain their resale value, according to The Street. If your car is an investment, buying one should be as much about the return on that investment in the long run as it is about getting from here to there now. While it's tough to think long term about...
Upgrade Your F&I Sales Process (And Profits!)
Reciting word tracks and spewing benefits is one of the least effective ways of selling F&I products to today’s continuously online, iPad wielding consumer. If your F&I manager is still using product brochures and an evidence manual with three year old repair...
Higher Credit Losses for Subprime Auto Fueled by Private Equity Money
Higher credit losses for subprime auto fueled by private equity money, according to F&I and Showroom. NEW YORK — Stiff competition for market share, weakening loan credit and an active asset-back securities market were reasons listed in a new report from Moody’s...
Q1 Auto Loan Amounts Climb and Delinquencies Improve
Q1 auto loan amounts climb and delinquencies improve, according to SubPrime Auto Finance News. During the same span in which Equifax indicated new credit for auto loans hit the highest level in more than eight years, the American Bankers Association's Consumer Credit...
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