Dealer OPS & Leadership
Get More Value From Your Website by Optimizing Your Lead Gen Tools
There are quite a few dealer website plug-ins designed to generate leads, but on many websites, how they are implemented, hampers the power of these tools. With a great call to action and by closely following the third party’s installation instructions, your...
What is Your Higher Purpose, Your Noble Mission?
Your service department exists for the primary purpose of making money. The way you accomplish this is: By selling preventive maintenance so vehicles won’t break down By fixing vehicles that break down due to lack of preventive maintenance That’s it. Either your...
Wealthy Millennials Less Likely to Buy on Credit
Wealthy millennials less likely to buy on credit, according to AdWeek. Millennials are different from their parents, at least when it comes to spending. The Shullman Research Center surveyed adults with a household income of $75,000 plus on their spending plans and...
Top 9 Vehicles with Best Resale Values for 2013
Top 9 vehicles with best resale values for 2013, from Wall Street Cheat Sheet. For some, a car is a long-term, tangible investment that will repay its owner with years upon years of service before ultimately succumbing to old age and the harsh paces that we tend to...
2014 Volvos Recalled for Electrical Gremlins
According to MSN Autos, 2014 Volvos are being recalled for electrical gremlins. Volvo is recalling 8,133 cars for electrical gremlins that can cause the headlights, wipers and other features to malfunction, according to filings with the National Highway Traffic Safety...
CFPB Warns on Credit Reporting
CFPB warns on credit reporting, according to Used Car News. The Consumer Financial Protection Bureau put on notice companies that supply information to consumer reporting companies. The CFPB released a bulletin stressing that, under the law, these companies, called...
For the First Time Monthly CPO Sales Eclipse 200K
For the first time, monthly CPO sales eclipse 200K, according to Autoremarketing. For the certified pre-owned market, it truly might be the best of times. With leasing volumes at a record high, creating inventory for down the road, Autodata Corp. reported on Thursday...
Manheim Continues Investment in Operations to Improve Customer Experience
To reinforce its commitment to make it easier for customers to conduct business while preparing for future growth, Manheim invested more than $26 million over the past year to expand and upgrade its facilities and services in North America. The investment includes the...
Dealer Concepts Adds Full DMS Integration to its Loyalty Program
Dealer Concepts, a leader in providing innovative customer retention and marketing programs, today announced that its Loyalty Rewards® program now fully integrates with most dealership management systems (DMS). DMS integration allows dealers to easily monitor and...
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