Dealer OPS & Leadership
BMW Recalls 134,000 5-series Sedans to Fix Taillight Flaw
BMW recalls 134,000 5-series sedans to fix taillight flaw, according to LA Times. BMW is recalling 134,100 5-series sports sedans in the U.S. because of an electrical flaw that could cause the tail lights to fail. The recall affects 528i, 535i, 550i, and M5 cars from...
What Matters Most – Productivity or Efficiency
From Search Auto Parts, productivity or efficiency, what matters most? When most of us started in the automotive repair business, we had a dream we were trying to achieve. It might have been spending more time with the family or with our hobbies. It might have been to...
Chase, JPMorgan Ordered by CFPB to Refund $309M to Customers
Chase, JPMorgan ordered by CFPB to refund $309M to customers, according to F&I and Showroom. The Consumer Financial Protection Bureau (CFPB) targeted another major credit source for the way it delivers add-on products to customers. This time it was Chase Bank and...
State Sues Auto Pawn Shop
According to Used Car News, state sues auto pawn shop. A Wisconsin auto pawnshop has been banned from selling certain service contracts. The Wisconsin Department of Justice and the Wisconsin Department of Financial Institutions, along with the Legal Aid Society of...
4% Rise in Used Sales Likely, Despite Subprime Approvals Cooling Down
4% rise in used sales likely, according to SubPrime Auto Finance News. Despite financing approvals for subprime borrowers edging slightly lower so far this month, overall used-vehicle sales this month are on pace to beat last September's total by more than 4 percent....
Forever.com Eliminates Down Payments for Extended Warranties
ForeverCar.com, the first fully transparent extended warranty for vehicles, announces it has made it even easier for drivers to sign up for vehicle protection by discontinuing down payment requirements. The company offers the only bumper-to-bumper equivalent vehicle...
Lifetime Customer Retention Process Addressed In New Online Training Course Released By Joe Verde
Subscribers to JVTN®, Joe Verde’s virtual sales training network for the automotive industry, introduced a new specialized training course that focuses on how to retain and develop a solid customer base. “How many times has it happened where you really hit it off with...
Why Social Media is the Worst Phrase in Marketing
Why social media is the worst phrase in marketing, according to iMediaConnection. I have been involved in social media since the early days when Facebook was exclusively used by college students. I helped build one of the first and largest social agencies, MRY -- now...
Why Isn’t Your Dealership Website Showing Up In Google?
Why your dealership website isn't showing up in Google, from Stratosphere Studio. Naturally, when you develop a website for your auto dealership, you hope that it will not only explain your services, but that it will also bring you more customers. Yet, how can you...
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