Dealer OPS & Leadership
New Pro-Cut Training for Toyota Service Providers
WEST LEBANON, N.H. – Feb. 3, 2026 – Pro-Cut, in collaboration with Toyota, has developed industry-leading brake service training for Toyota® and Lexus® service providers. The new program uses the Pro-Cut™ X15 rotor matching system to deliver expert brake service...
Martin Chrysler Dodge Jeep Ram in Cleveland, Texas Acquired by Kedge Cook from Brian Bounds
Performance Brokerage Services, North America’s highest volume dealership brokerage firm, is pleased to announce the sale of Martin Chrysler Dodge Jeep Ram in Cleveland, Texas from Brian Bounds to Kedge Cook. Since 2016, Brian Bounds has sold three dealerships with...
Why Waiting for Federal Guidance is the Latest Risk in Auto Finance
Prior to 2025, the strategic playbook for auto finance leaders centered on a predictable cadence: monitor the federal horizon, wait for the Consumer Financial Protection Bureau (CFPB) or the Federal Trade Commission (FTC) to signal a shift, and calibrate internal...
Car Wars Returns from NADA 2026 Highlighting Dealer Insights, Platform Enhancements, and Industry Leadership
Dallas, TX – Car Wars returned from the NADA 2026 Show after a productive week of conversations with dealers, partners, and industry leaders about the phone and how it is actually being used inside dealerships today. Throughout the show, Car Wars met with dealers from...
Keeler Motor Car Company and Open Road Capital Acquire Lexus of Westport, Toyota of Westport, and Audi Hawthorne
Haig Partners Serves as the Exclusive Advisor on the Sale of Lexus of Westport, Toyota of Westport, and Audi Hawthorne to Keeler Motor Car Company and Open Road Capital – Located in One of the Best Luxury Markets in the US
F&I Industry Enters New Era of “Deliberate Omnichannel” as Affordability Challenges Mount
The automotive finance and insurance (F&I) industry has officially entered a new, more challenging phase, where rapid post-pandemic growth has given way to a market defined by consumer affordability pressures and a strategic pivot toward a "deliberate omnichannel"...
Service Retention, CX, and Team Growth: Opportunities 2026 Offers Dealers
Looking back at 2025, plenty has changed—but one thing hasn’t: the ongoing challenge of service retention. Like other macro shifts, its impact is now impossible to ignore. When service retention drops below 70% at their “due for service” interval, a customer who has...
CARFAX: 225,000 More Vehicles Receive “Do Not Drive” Warning for Takata Airbags
Fiat Chrysler Automobiles Issues Urgent Warning for Vehicles with Unfixed Takata Airbags
Trust in Dealerships Surges as Digital Tools Bridge the Gap for Modern Car Buyers
The relationship between car buyers and dealerships is undergoing a renaissance, driven by a powerful combination of digital transparency and personalized in-person experiences. According to the Capital One Car Buying Outlook 2025 Report, consumer trust in dealerships...
Join us for Digital Dealer Las Vegas 2021