Dealer OPS & Leadership
Car Lease Credit Approvals Show Patterns Similar to Consumer Credit Trends
Swapalease.com, the nation’s largest car lease marketplace, reports lease credit approvals during the month of January were at 70.5%, down from the 73.3% level in December of 2013. The credit approval levels have witnessed some recent turbulence, going as high as...
We Haven’t Always Run the Shop that Way
From Search Auto Parts: We haven't always run the shop that way... Have you ever had an idea for a new way of doing something, suggested a different way to accomplish a task, only to be told no? If you were bold enough to ask, why not? The answer is usually something...
Toyota nears $1B settlement with feds
Toyota nears $1B settlement with feds, according to The Detroit News. Toyota Motor Corp. and the U.S. Attorney’s Office in New York and are nearing a settlement that could top $1 billion to resolve the Justice Department’s four-year criminal investigation into whether...
Outlook 2014: Auto dealerships retool operations to create a better buying experience
Auto dealerships retool operations to create a better buying experience, according to Mass Live. An auto dealer needs to move a lot of metal to make back a $13 million investment in two new dealership buildings, but Thomas M. Cosenzi and Carla J. Cosenzi,...
Auto Sales Slid in January as Frigid Weather Kept Buyers at Home
Auto sales slid in January, according to TheLedger.com. Auto sales slid 3 percent in January as bouts of snow, ice and frigid temperatures in much of the country kept buyers snug in their homes instead of venturing out to car dealers. People bought just more than 1...
Is the Car the Next Smartphone?
From TechRepublic: Is the car the next smartphone? The automobile is often cited as the next big mobile device. Find out more about connected cars and how they might impact your business. Despite arriving on the scene relatively recently, smartphones and tablets are...
The Future of Car Retailing
The future of car retailing, according to Forbes. Imagine this: you are driving your new Audi R8 along the Californian coastline at sunset, through the panoramic roof you admire the passing clouds – you lean deeper back into the red leather contoured sport seat, the...
3 Valuable Lessons I Learned About Automotive Social Media in 3 Days
3 valuable lessons I learned about automotive social media in 3 days, according to One Big Broadcast. Last week, I started working for Wikimotive as a social media rep. It’s my job to maintain a dealer’s social media presence by creating great content that gets users...
Why Happy Customers Are Important
Why happy customers are important, according to Auto Scheduler Advantage. Of course, you need to keep your customers happy. There are the obvious reasons such as telling their friends about your dealership; repeat business; and customer retention. Happy customers can...
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