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Conference & Expo: September 22-23, 2026
DealerPoint: April 5-7, 2027

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Dealer OPS & Leadership

6 ways you should NEVER shake hands

6 ways you should NEVER shake hands

6 ways you should NEVER shake hands, according to Ragan.com. You meet someone, you shake hands. But instead of the solid, firm and confident handshake you expect, you get a limp fish, a crushing gripper, or a sweaty slip. Getting your handshake wrong is a surefire way...

Leadership is Influence

Leadership is Influence

Learning to Connect With Your Team and Your Customers for Higher Sales, Better CSI and Lower Employee Turnover Leadership is Influence. Simply put, learning to better connect with your team leads to higher unit sales, better CSI, and lower employee turnover. “The key...

Make the Most of your Shop’s Social Media Efforts

Make the Most of your Shop’s Social Media Efforts

Make the most of your shop's social media efforts, according to Search Auto Parts. Social media offers collision repair businesses a great way to keep their name in front of their existing customers – and in front of all the people those customers interact with on...

Ignition switch recall engulfs GM

Ignition switch recall engulfs GM

Ignition switch recall engulfs GM, according to The Detroit News. One month after General Motors Co. announced a seemingly routine recall for older cars for ignition switch problems, the callback of 1.62 million cars linked to 12 deaths and 31 crashes in which air...

Wholesale Prices Drop

Wholesale Prices Drop

Wholesale prices drop, according to Used Car Weekly. Wholesale prices were down in February versus January, atypical of their seasonal pattern, but were up modestly on a year-over-year basis. This was affected by continued wholesale supply growth coupled with weaker...

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