Dealer OPS & Leadership
Fair Lending Is Dead, Long Live Fair Lending…
The phrase "Le roi est mort, vive le roi!"—the king is dead, long live the king—captures today’s paradoxical moment in automotive fair lending: sweeping changes at the federal level contrast with stubborn continuity on the ground. Fintech and auto lending compliance...
Numa Launches Voice AI-Powered Smart Inbox to Transform Dealership Communication
Numa, an AI platform for dealership customer operations, has unveiled its new Voice AI-powered Smart Inbox, a tool designed to revolutionize how dealerships handle customer communications. By integrating voice AI with a shared, context-rich inbox, Numa aims to solve a...
Ivette Dominguez Drawe Inducted into the Colorado Automotive Hall of Fame
Alpine Automotive Group CEO Honored for Industry Leadership, Innovation, and Community Impact
Land Rover Boerne Sold to Sewell Automotive Companies
The Presidio Group exclusively advised Sewell Automotive Companies on the acquisition of Land Rover Boerne from Shottenkirk Automotive Group
Convergence Expands Nationwide to Help Dealers Boost Sales and Service with Personalized Messaging
We live in an increasingly digital age. Auto dealerships, long built on face-to-face communication in the show room, have to navigate customers that now expect timely, but personal communication on the go. Attempting to engage with customers is easier than it's ever...
Toma Introduces Inbox and More Safeguards After Automating 1M+ Calls
AI agents with dealer-specific safeguards now pair with a unified Inbox to resolve customer requests faster while keeping staff in control.
Supreme Court Tariff Case Could Cost Auto Industry $1.8 Billion: Tariff Tracker
President Donald Trump's 25% tariff on all cars imported to the United States has sent ripples through the global automotive industry. Officially implemented on April 3, this policy is already reshaping manufacturing decisions and trade strategies. Everything seems to...
Fact Based, Not Fear Based: The Future of Fixed Ops Communication
Technology can streamline communication, but only good processes build trust. I was recently sitting in a service lounge waiting to meet with a manager when I noticed a young woman approach the counter. She’d received a text saying something on her vehicle needed...
Chevrolet Dealerships Ranked Most Consistent in AI Study
In a first-of-its-kind study leveraging artificial intelligence and computer vision, Chevrolet has been ranked number one for dealership facility consistency across the United States. The 2025 Dealership Facility Consistency Study, conducted by Pied Piper, utilized a...
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