In February 2010, Toyota had one of the largest recalls ever. Yet within nine month’s time, the efforts of the dealership’s e-commerce director produced numbers that were up 150% Y. C.S.I., C.I.T. and every other key success indicator continued to climb as well. How is this possible? Bryan Armstrong is sharing his expertise with you.
What action items will you take back to the dealership?
- How to never have salespersons follow-up and still double sales.
- How to increase your customer loyalty and improve your C.S.I. while making more money.
- How to cut costs, yet increase net.
- How to turn vendors into partners.
Bryan Armstrong ??? "An average car guy" has successfully run multiple dealerships’ e-commerce efforts and established himself as a leader in implementing digital initiatives that dovetail into traditional processes and mentality. His ability to bridge this often insurmountable, seeming gap is anything but mediocre. He was named "Most Innovative Dealer Group e-Commerce Director" at Digital Dealer 2009 and has been on the Dealer Advisory Board of VinSolutions since its inception.
A 10th Digital Dealer?? Conference & Exposition Featured Speaker: Greg Wells — The Sales Manager’s Laws of CRM Use: Learn the CRM practices followed by the nation’s best CRM dealers and how they sell more cars.We’ve developed a dynamic agenda with more than 80 sessions that are laser-focused on all things digital ??? The Future is NOW! www.DigitalDealerConference.com
Click here to watch a video preview.
