Auto Retail News

With digital increasingly becoming the first contact in the sales funnel, a nationwide survey conducted for Impel found dealers continue to struggle with providing timely and complete responses to online shopper inquiries. Almost half of recent car b

In the competitive auto market, the impact of high-level customer service on brand strength and customer retention is undeniable. According to a report by the National Automobile Dealers Association (NADA), dealerships prioritizing customer service g

Over the past few months, we have spotlighted the individual and panels who will be leading the sessions that will be held at 2024 Digital Dealer Conference & Expo (#DDCE2024)! #DDCE2024 brings together automotive dealers, OEMs, thought leaders,

Fertitta Automotive Group Buys Houston Chevrolet Dealership The owner of the Houston Rockets has purchased a Chevrolet dealership, his company’s first non-luxury car brand. Fertitta Automotive Group, a recently formed division by Tilman Fertitt

As data breaches and cyber threats are more prevalent than ever in the automotive industry, the importance of data privacy and the sense of urgency of implementing solutions cannot be overstated. Industries like finance and healthcare have long under

Over the past few months, we have spotlighted the individual and panels who will be leading the sessions that will be held at 2024 Digital Dealer Conference & Expo (#DDCE2024)! #DDCE2024 brings together automotive dealers, OEMs, thought leaders,

A recent Experian report found that leasing a car has risen over five percentage points in the last two years due to its flexibility and affordability concerns. The Illinois-based company’s State of the Automotive Finance Market Report: Q2 2024, fo

U.S. light-vehicle sales in September are forecast for a calendar-induced decline of approximately 12 percent year-over-year on a volume estimate of 1.18 million units, according to S&P Global Mobility. If correct, S&P officials see this as t

Over the past few months, we have spotlighted the individual and panels who will be leading the sessions that will be held at 2024 Digital Dealer Conference & Expo (#DDCE2024)! #DDCE2024 brings together automotive dealers, OEMs, thought leaders,