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Older Cars & Higher Mileage: Is your Service Department Ready?

The future of the automotive maintenance and repair business is coming into sharper focus now that the economic challenges of the past three years have begun to diminish. Almost all of the consultants, analysts, columnists, pundits and professional a
Feb 13, 2012
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Chesapeake Automotive Business Association of Maryland Endorses Right to Repair Act

BETHESDA, Md. — The Chesapeake Automotive Business Association (CABA) of Maryland has announced its support of the passage of the Motor Vehicle Owners’ Right to Repair Act (HR 1449). “Our members are in full support of the Right to
Feb 13, 2012
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BDC/e-Commerce Director Shares How to Generate Income for all Departments Using Mobile Technology

When you ask auto professionals what a BDC means to them, you will get a variety of answers. However, a large number of them will include the words “call center.” Unfortunately, due to the overuse of that phrase, it has been worn out. Today a BDC
Feb 13, 2012
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President of re:member group Reveals How To Build Customer Loyalty By Consistently Asking One Question

Paul Long, President of re:member group,  will share with you his expertise on how to identify your loyal customers, and how to grow this fanbase to improve your bottom-line profitability. When organizations explore reputation management, CRMs, and
Feb 13, 2012
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Ford Issues 2 Recalls

Ford Motor Company is issuing two separate recalls according to the National Highway Traffic Safety Administration’s website. The first recall includes about 569 2012 Ford Expedition and 2012 Lincoln Navigator SUVs that may have a problem with the
Feb 12, 2012
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Sensor Fusion Enables Cadillac Safety Advancements

DETROIT – The all-new 2013 Cadillac XTS, the most technologically advanced production car the luxury brand has ever offered, introduces an advanced active safety and driver assistance system, a significant milestone toward the development of self-d
Feb 12, 2012
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KBB.com Announces Inaugural Total Cost of Ownership Award Winners

IRVINE, Calif. — Kelley Blue Book, the leading provider of new and used vehicle information, today announced its inaugural Total Cost of Ownership Award winners. The all-new 2012 awards honor current model-year vehicles and brands (in both the luxu
Feb 10, 2012
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Auto/Mate Introduces Desk/Mate, Advanced F&I Desking System for Auto Dealerships

CLIFTON PARK, N.Y.  — Auto/Mate Dealership Systems (http://www.automate.com) announced today the introduction of Desk/Mate, an advanced F&I Desking System for auto dealers that is available as part of Auto/Mate’s dealership management syste
Feb 10, 2012
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Volvo Forms U.S. Captive Finance Arm

ROCKLEIGH, N.J. – Volvo Cars of North America today announced the establishment of Volvo Car Financial Services (VCFS), which will begin providing Volvo retailers in all 50 states with a variety of financial services products later this year. V
Feb 10, 2012