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For Car Buyers, Customer Satisfaction isn’t Growing Fast Enough. Here’s the Solution
If only two-thirds of your customers feel satisfied with their experience, you have a long way to go. That’s an important lesson to draw from a new survey that looks at the state of the car buying industry. Kelly Blue Book reports that 68 perce
Oct 27, 2025
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Used Car Sales Dip as Affordability Bites
The U.S. used vehicle market showed signs of strain in September, as consistent issues with affordability contributed to a slowdown in retail sales. According to vAuto Live Market View data from Cox Automotive, retail used-vehicle sales fell 5.2 perc
Oct 24, 2025
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Overfuel Secures Growth Investment from Recurring Capital Partners to Accelerate AI Innovation, Strategic Growth, and Leadership Expansion
Funding positions Overfuel to redefine digital performance standards for dealerships across automotive, powersports, RV and beyond
Oct 24, 2025
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Hendrick Honda Woodbridge Sold to Ourisman Automotive Group
The Presidio Group Facilitates the Sale of Hendrick Honda Woodbridge in Virginia to Ourisman Automotive Group
Oct 24, 2025
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The Mistakes That Make Dealership Videos Lose Viewers
Videos have always been celebrated as the top marketing tool for car dealerships, with research showing their strong influence on buyer decisions. For instance, Wyzowl reports that auto shoppers who watch videos are 1.81 times more likely to purchase
Oct 23, 2025
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Digital Dealer 2025 in Photos
Digital Dealer Conference & Expo 2025 was one for the record books! Thank you all for attending another great year full of insightful sessions, valuable networking time and innovative solutions! Also, don’t forget the simple benefit of all
Oct 23, 2025
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BizzyCar Wins “Auto Dealership Innovation of the Year” in 2025 AutoTech Breakthrough Awards
AI-driven platform transforms recall management into revenue growth and customer loyalty
Oct 23, 2025
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Boardwalk Auto Luxury Texas Dealerships Sold to US Auto Trust
NBB advised Boardwalk on a series of recent major transactions
Oct 23, 2025
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General Motors Dealers Gain Full Access to Traver Connect Sales and Service BDC Solutions with Expanded IMR Turnkey Approval for Parts
Parts approval completes IMR coverage of all Traver Connect Sales and Service BDC solutions, enabling dealers to use co-op funds to boost revenue and retention
Oct 22, 2025