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Shop Management: Productivity and Leadership Tips for Service Managers

Published: April 15, 2013

body shop repairThe experts at Search Auto Parts explain the urgency of keeping labor sales up, and the interrelated nature of parts sales and labor sales. Productivity of technicians is measured by clock hours worked versus hours available. Combining NADA’s recommendations with essential management tips, such as behavior incentives and efficiency rewards, any service manager can improve his department’s overall output.

Read the full story on Search Auto Parts>>

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