Success with CRM provides essential differences between customer relations and ROI in many business relationships. B2B CRM figures and their meanings are deciphered, and CRM methodology receives a fresh review in the following:
B2B Versus B2C: 3 Major Differences in Customer Relations Management
B2B Versus B2C: 3 Major Differences in Customer Relations Management
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Industry Press Releases
EpicVIN Adds 500,000+ Maintenance Records to Help Dealers Build Buyer Confidence
EpicVIN, vehicle history reporting industry leader, introduces a substantial platform enhancement through the integration of more than 500,000 authenticated maintenance records. These new records enhance EpicVIN reports and benefit dealerships by pro
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Dealer Ops & Leadership
The Power of Words: Enhancing Customer Communication in Car Dealerships
Communication is the currency of trust in any business, but especially in car dealerships, where the quality of interactions can directly influence a customer’s purchase decision. Customers expect honesty and clarity in both face-to-face engage
