Don Monda
Don Monda, Director of Operations at The Proctor Dealerships, is back this year for another great session at Digital Dealer Conference & Expo! The 25-minute talk is titled “Retaining and Growing Your Technician Base — Building Apprenticeship Programs with Local Education Providers”
Join this session to discover the blueprint for growing your own technicians. This session will detail the benefits and the process for partnering with your local high schools and technical colleges to cultivate your next generation of skilled technicians. You will learn where to look and who to contact, leaving the session with a clear roadmap to foster connections and implement a sustainable technician development program that sets you up for long-term success.
Key Takeaways:
- Review a successful process for retaining technicians
- Explore the process for developing apprenticeships with local high schools and colleges
- Outline the process for recycling technicians
About Don Monda
Don Monda is a distinguished figure in the automotive industry, boasting a career span of over 32 years. Throughout his professional career, he has continually demonstrated exceptional expertise and leadership in his role as Operations Director. Don’s unwavering commitment to excellence has left an indelible mark on the field. Don’s association with the Proctor Dealerships in Tallahassee, Florida began in 1993, and it was here that he embarked on a remarkable trajectory of growth. His remarkable work ethic and dedication led to his ascent within the organization. In 1995, he assumed the position of Service Manager, where he orchestrated the seamless operation of the service department, overseeing a team committed to delivering top-notch customer service. His ability to navigate complex challenges and adapt to the evolving landscape of the automotive industry propelled him to new heights.
In 2017, Don took on the role of Parts and Service Director, a testament to his adept management skills and strategic vision. Under his guidance, the dealership’s service division experienced unprecedented growth and customer satisfaction. Beyond his contributions to the Proctor Dealerships, Don Monda’s commitment to education and community engagement shines brightly. He has been a devoted Advisory Board member of Tallahassee Lively Technical College since 1995, actively shaping the curriculum and mentoring aspiring professionals in the automotive sector.
Explore DDCE2025
#DDCE2025, coming to the Mandalay Bay in Las Vegas on October 14 and 15, is the event that brings the auto retail community together. Attendees are able to cultivate business relationships and growth through its expo hall, networking activities, and insightful sessions that attract dealership and OEM professionals from across the U.S. who are seeking new ways of enhancing dealer operations.
The show has been redesigned in 2025 to offer a more focused experience over two days, with restructured sessions and expanded expo hall time. The new format gives attendees the time and space to focus on what matters most to them.
“We’re excited for attendees to experience the innovative updates Digital Dealer has put in place,” said Group Show Director Jaymie Nielsen. “All content is thoughtfully scheduled with no overlap and includes dedicated expo hours to maximize engagement.”
Digital Dealer Conference & Expo will include:
- Dedicated Expo Hall hours to discover new solutions, make connections with peers, and fast-track your buying decisions.
- 25-minute expert led talks that provide a deep understanding of the topics and trends dominating the industry today, all in an easy-to-digest package.
- 90-minute hands-on, immersive sessions so you leave with a clear understanding of not just what to do but how to execute it.
- The Ultimate AI Hackathon, an exhilarating workshop designed by Brent Wees of idea.meet.plan where teams battle it out to create innovative AI-driven marketing solutions.
- And more!
Digital Dealer offers full conference and expo badge options, as well as an expo hall-only option for Dealerships/OEMs. There is also Non-Exhibitor Conference & Expo Pass.
Two days. Endless value. Check it out and save your spot!
Click here to register now.
Related Stories: