Trending Auto Retail News
Quantum5 Acquires ESI Trends, Launches ESi-Q
Announcement from Quantum5 The company will be fully integrated into the Quantum5 family of brands and represents the industry’s most comprehensive culture analysis to date for better training results. Quantum5, the first company to transform dealership training and...
Traver Connect Announces Service BDC Capsule, Bringing Greater Visibility to BDC Success Metrics
Announcement from Traver Connect Traver Connect, a complete suite of solutions for automobile dealerships aimed at maximizing Sales and Service BDC, today announced the launch of Service BDC Capsule. With the mission of putting the power of business intelligence back...
Push the Pedal Down on Auto Sales With ADKAR Training
By Tiffany Peeler, VP of Sales and Operations, Proactive Dealer Solutions The chip crisis will abate and your lot will be full of vehicles again. Yet, one can argue that the retail auto sales experience has changed forever. Consumers like completing more of the buying...
How to Crush Car Sales in a Social Media World
By Susan Gaytan, Director of Dealer Engagement & Training, Alan Ram’s Proactive Training Solutions If you’re in the business of selling cars and wish to capture opportunities with potential car buyers outside of the brick & mortar showroom, it’s important to...
How Dealers Can Advertise EV Cars & Trucks to Grab More Market Share
By Jeff Allen, Vice President of Customer Experience, PureCars Electric vehicles (EVs) have become an extremely polarizing topic over the years. Every day there seem to be dozens, if not hundreds, of articles talking about this segment of the automotive market....
If You’re a Hammer, Everything’s a Nail
By Tom Kline, Lead Consultant and Founder, Better Vantage Point If you’re a surgeon, you generally fix medical issues through surgery. I’ve seen this several times in my life and it’s not always the best option to resolve a medical issue. So how does this thinking...
How to Use Video to Increase Your Service Revenue
By Tim James, COO, FlickFusion Have you ever been frustrated because a customer turned down a service recommendation? Perhaps they hand you the excuse that they need to consult with a spouse, friend, or family member before they accept. The problem is most consumers...
In the Post-Pandemic New Normal, Where Does Digital Retailing End?
By Pete MacInnis, Founder and CEO, eLEND Solutions In late 2021, we sought out the answer to the question - In the Post-Pandemic New Normal, Where does Digital Retailing End? After surveying automotive dealers across the US, some of what we heard was predictable, some...
Digital Dealer Tampa Preview Session: How to Beat Independent Repair Shops on Google
Check out this exclusive teaser session from George Nenni, giving you a preview of the strategies he'll be unveiling at Digital Dealer Tampa that you need to drive increased fixed ops business, optimizing both your on-website content along with your Google Business...
BDC Through the Decades
By Bob Gower, COO, Traver Connect It was our Founder and CEO, John Traver’s, innovative leadership that launched the first dealership Business Development Center in 1991, and since then, Traver Connect has been at the forefront of its evolution. Decades ago, if at...
Is Your Dealership Ready for Training Curriculum Required Under the New FTC Safeguards Rule?
By Ken Hill, Managing Director, 700Credit With the Federal Trade Commission’s (FTC) recently issued Safeguards Rule, which requires stricter information security programs for consumers, U.S. auto dealerships have a heavy task of strengthening their information systems...
Trust, Transparency, and Control – The New Playbook for Building Lasting Customer Relationships
By Eric Tejeda, Marketing Director, PossibleNOW Innovation in marketing and increased privacy requirements has placed customer understanding, personalization, and trust at the forefront of marketing priorities. Additionally, with a string of massive, high-profile data...
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