4 Steps to Prevent Hiring Mistakes at Your Dealership
There was a time when you might have been able to get away with saying something like this.…
News May 23Latest in: Press Releases
Selling Cars is Good. Selling Service is Better!
I passionately believe that the service department is first and foremost a sales organization. It is a reoccurring…
News May 23
Modeling Service Profit Might Be What You Need – Part 2
Last month we began modeling service profit makers – the fundamental key elements, which drive the bottom line…
News May 23
Can Dealerships Survive the Millennial Generation?
The Millennial Generation loves itself. Its members have bad manners, contempt for authority, no respect for older people,…
News May 23
The Truth Behind EMV Chip Cards and Your Dealership
EMV, the acronym for Europay, MasterCard and Visa, is the process of embedding payment cards with microchips to…
News May 23
Every Car Dealership NEEDS the RIGHT CRM/ILM
It’s 2016 and never has the used car industry faced so much disruption! Over $450 million in venture…
News May 23
Don’t Lead a Horse to Water: Soliciting Online Reviews without Fear
Consumers are going on the Internet and browsing reviews of your dealership in ever increasing numbers in order…
News May 23
10 Questions to Ask When Hiring a Social Media Manager
At some point in time in your dealership's growth (and maybe that's now), it's likely you'll recognize the…
News May 23
ADESA Announces Management Promotions at Two Auction
Jay Hinchman, previously general manager at ADESA Las Vegas, and Geoff Parker, previously general manager at ADESA Cincinnati/Dayton,…
News May 23
5 Top Tactics to Build Stellar Customer Experience Prior to Sale
When does Customer Experience actually begin? Certainly, it’s in full force during the purchase transaction, but what many…
News May 23
