Hire for ATTITUDE and GOALS, Train for SKILL
During a recent conversation with a service manager at a high volume import store we had a discussion…
News July 1Latest in: Press Releases
Dealers Light on Website Service-Department Content
Auto dealership websites typically go heavy on vehicle sales, light on service-department offerings. That should change, at least…
News July 1
Differences Aside, Dealers, Automakers on Same Team
Dealer-automaker relationships can get strained at times, but companies such as Nissan, which has not scored particularly high…
News July 1
The Merging Worlds of Technology and Cars
The line between the technology and automotive industries is blurring. The rise of rideshare companies such as Uber…
News July 1
AUTO FOCUS: Preparing for an Automotive Downturn
The strong recovery over the past seven years was a welcome antidote to the economic downturn of 2008-2009,…
News July 1
The Facts and Myths Said About Salespeople on the Phones [VIDEO]
Automotive salespeople aren’t good on the phone. Is this the common thought because salespeople aren’t naturally wired to talk on…
News June 30
Injecting the Power of Video into Your Content Marketing
Video content has pretty much become the preferred medium for consumers. Social media platforms increasingly give video content…
News June 30
Food is the Way to a Man’s Heart…But Not That Kind of Food
This common saying is certainly one that everyone knows. And, whether it’s true or not, has endured time.…
News June 30
The Road to Credit Card Security
In the months leading up to the October 1, 2015 “deadline” for converting to chip-enabled credit cards, consumers…
News June 29
Hard-Charging Dealer Tries to Make It Fun
Some dealers shun subprime customers, treating them as undesirables. But Scott Simons insists, “You can do special finance…
News June 29
