Q

Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

Q

Latest in: Press Releases

NCM Associates Awards Scholarship at 2016 Women in Automotive Conference

NCM® Associates selected Shannon Kominowski, General Manager at Holler Hyundai in Winter Park, Fla., as the first recipient…

News July 11

Is Your Service Department Invisible?

For car dealerships, when it comes to marketing, the overwhelming majority of messages tend to revolve around sales.…

News July 11

Why Are Service Customers Defecting to the Aftermarket?

Dealerships are getting 13% of the annual customer-pay service pie. Of the $232 billion spent by consumers on…

News July 11

The Value of Content in the Automotive Industry

You’re an expert in your space. Working in the automotive industry has afforded you the ability to be…

News July 11

Appointments Are All That Matter

One of the great things about what I do is that I get to speak to a lot…

News July 11

What’s Old is New Again: Best Practices for Handling Customer Phone Calls

What’s in the pocket or purse of nearly every car buyer today?  A smartphone. And what does that…

News July 11

Email Marketing: The Automation Equation

To automate or not to automate? That is the email marketing question. Time is finite, but words are…

News July 11

5 Secrets to Turn a Sales Team into Social Selling Ninjas

Social Selling is the act of developing referrals, leads and sales using social media. Frankly, it's difficult for most…

News July 8
Main Featured

Interview with Greg Kaminsky, President, El Cajon Toyota, El Cajon Honda

Greg Kaminsky was in his late teens when he first encountered the automotive retail business. By the end…

News July 8

Digital Dazzle: New Ways to Optimize Your Advertising Digital Spend

It wasn’t that many years ago that 5-8% of the ad budget with email and a website on…

News July 8