How to Turn Employee Setbacks into Comebacks
When employees make mistakes or seem to be harboring a bad attitude, what's a leader to do? Yell…
News December 15When employees make mistakes or seem to be harboring a bad attitude, what's a leader to do? Yell…
News December 15It’s the most wonderful time of the year—unless you’re in the automotive service business! Everyone’s mind is on…
News December 14he best way to describe my experience training managers over a 30-year span, is to equate it to…
News December 14Why is Muhammad Ali considered the greatest boxer of all time? Simple, his approach to boxing significantly differed…
News December 14As modern dealers, we have become digital marketing professionals. We have beautiful retail websites, focused on the buyer’s…
News December 14Social media, search, content, social ads, digital ads and the strategies that make them shine, have all advanced…
News December 14How much should my dealership spend on Facebook ads? This is the equivalent of a person asking, “How…
News December 14Since 1946, Galpin Motors has been serving car and truck shoppers in California’s San Fernando Valley. Owned and…
News December 14Every good dealer has a number of ‘Ambassador’ customers. These customers are ‘off the scale’ satisfied and will…
News December 14Contrary to the necessity of external audits to maintain compliance in this heavily regulated industry, many dealerships forego…
News December 14