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Latest in: Press Releases

How to Leverage Conversion Optimization to Create the Best Car Shopping Experience Online

Online shoppers: so close and yet so far. Your dealership’s future customers are out there browsing the internet…

News February 1

Top Five Dealership Objectives + Social Media Metrics to Measure for ROI

One of the best things about social media marketing is that it's measurable. I’m still caught off-guard when…

News February 1
Main Featured

Interview with Mel Watson, General Manager of BMW of Spokane

Mel Watson brings a passion for cars and a strong community commitment to his position as General Manager…

News February 1

4 "Big Data" Principles All Marketing Champions Need To Know

Champion boxers like Muhammad Ali are not made overnight; training is fundamental to their success. Similarly, leading dealerships…

News February 1

Interview With Don Hall – Part II

As mentioned in the January issue, Don Hall and I spent numerous hours together attempting to take a…

News February 1

DMS and Gross Profit Metrics

Management thinker Peter Drucker is often quoted as saying that "You can't manage what you can't measure." DMS…

News February 1

Stop Banging Your Bruised Head & Start Pushing Accessories a Smarter Way

My annual trek to the November massive SEMA/AAPEX show, 50th anniversary at that, got me all excited when…

News February 1

DealerSocket Continues Customer Service Leadership with Simplified Support and Real-Time Technology Monitoring

DealerSocket, continuing its leadership in customer service, today announced a real-time, technology-driven customer service model to drive greater…

News January 31

DealerSocket Launches Precise Price™ Retailing Tool, Putting Customers at Center of Deal

DealerSocket, the automotive retail industry’s leading integrated technology platform, today announced the launch of its Precise Price™ digital…

News January 31

Should Your Goal Be Less Effort?

In the world of customer experience, retention and loyalty, a lot of focus is placed on customer satisfaction.…

News January 31