5 Things That Make a Great Customer Experience
Customer experience is increasingly important in business. Retail shops now compete for customer wallets with behemoths such as…
News May 17Latest in: Press Releases
This Overlooked Tool is Guaranteed to Improve Your Customers’ Experience
If you're like most dealers when I say the term 'collaboration tool,' you may have no idea what…
News May 17
6 Keys to the Car Dealership of the Future from NADA 2017
I recently had the opportunity to attend the National Automobile Dealers Association convention in New Orleans as a…
News May 15
Auto Lease Credit Approvals Rate Drops Heading Late Spring
Swapalease.com, the nation’s largest car lease marketplace, reports car lease credit applicants registered only a 60.0% approval rate…
News May 15
Houston-Based Powersports Dealer Group Stays Ahead of the Curve in Digital Marketing
Team Mancuso PowerSports, a seven-location dealership group, comes from humble beginnings. It all started with a small gas…
News May 15
Why are Consumers So Ambivalent about Bringing Recalled Vehicles into Your Dealership?
There are currently more than 63 million recalled vehicles still on US roads and highways, which is surprising…
News May 12
3 Quick Tips for Handling Declined Service
Service customers frequently decline some, or all the recommended services, which can be very frustrating to advisors. While…
News May 12
Strengthening Internal Controls to Prevent Fraud
Fraud is often not detected until after the crime has been committed. According to the Association of Certified…
News May 11
Is Your Dealership Taking Advantage of AI?
Rapidly changing family dynamics have impacted the way Americans buy cars. As a result, car dealer’s success hinges…
News May 11
Witt’s Wise Words: Change The Word Change The Result [VIDEO]
ELEAD1ONE partner Bill Wittenmyer shares insight into how to set service advisors up for success with a few…
News May 11
