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Latest in: Marketing

Getting More Customers from Your Dealership Website

Getting more customers from your dealership website, according to Stratosphere Studio. For most companies we’ve come across, advertising…

News September 10

Experian Automotive: Ford Motor Company tops U.S. commercial vehicle market share in Q2 2013

Experian Automotive announced that Ford Motor Company ranked highest in market share for all commercial vehicles at nearly…

News September 10

A Picture is Worth 1,000 Sales

In an ideal situation, your dealership would have an unlimited marketing budget to promote yourself. But we all…

News September 6

Use Your Camera

We all have iPhones today, iPads, laptops, communicating devices of all forms, shapes and sizes. They are great…

News September 6

Generation Y: A Tremendous Gold Mine of Opportunity

So, who are these people called the Generation Y or GENY for short? They are the children of…

News September 6

Why Differentiation Should Be Your Only Goal

Recently, I wrote a blog article about Disney’s approach to customer service that was received with much enthusiasm.…

News September 6

Three Powerful Steps to OWNING THE PHONE at your Dealership

The best opportunity for dealers to sell more cars RIGHT NOW is to manage three simple phone skills.…

News September 6

Simply Useful Advice Can Drive Customers, Overhaul Marketing

At the 14th Digital Dealer Conference in Orlando, I noted that auto dealers are being out-marketed by locksmiths…

News September 6

Why Are Customers So Defensive?

During my training seminars all over North America, regardless of whether I am working with Salespeople, Managers or…

News September 6

The Art Of Wholesaling Used Vehicles In Today’s Market

Make no mistake, I’m a retail-first guy. I fundamentally believe that dealers should sell every vehicle they acquire…

News September 6