Amazon Is Coming: How Auto Dealerships Can Win
When the history of retail in the digital era is written, the calculus in defining winners and losers…
News January 5When the history of retail in the digital era is written, the calculus in defining winners and losers…
News January 5A Toyota dealer called me this week to ask what I thought was a simple question. The eventual…
News January 5If you backtrack through the history of advertising and marketing, you’ll find it’s always been about pushing the…
News January 4The experts agree: a good social media strategy promotes your dealership’s image as a friendly neighborhood store. Right?…
News January 2How are you allocating your advertising budget? Are you focusing too much on your efficiencies and not enough…
News January 2The vendor/dealer relationship is a critical one. Sometimes it is a one sided relationship and ends up being…
News January 2A trending technology is the use of bots in customer service. While bots can certainly help companies manage…
News December 29When it comes to increasing service revenue, there is no shortage of areas to consider – improving process…
News December 27Before you go and strategize campaigns that involve AR, VR, and the latest technology, make sure your campaigns…
News December 22When it comes to providing the ultimate customer experience, can technology go too far and instead, backfire by…
News December 22