First Impressions and Other Customer Service Essentials
There are two kinds of customers who come in for automotive shop repairs. The first is no stranger…
News November 10Latest in: Dealer News
Ways to Minimize a Seasonal Slump in Your Used Vehicle Department
As the fall season is firmly upon us, I see three potentially problematic trends for dealers in used…
News November 7MaritzCX Redefines the Business of Customer Experience, Seizes Global Technology Lead
Maritz Holdings Inc. (MHI) and Allegiance Software, Inc. (Allegiance) today announced the intent to create a new independent…
News November 5
7 Video Marketing Tips for Progressive Dealers
Use video to help new customers visualize themselves driving away in one of your vehicles. Internet videos are…
News November 5
Service Marketing and Customer Feedback: 2 Simple Ways to Boost Loyalty
Keeping clients loyal is essential to maintaining a successful business. There are a lot of auto shops and…
News November 5
Keys to Preparing Your Successor
Just as there are many roads that lead to Rome, there are many paths that can be taken…
News November 4
Are You Maximizing Your Virtual Inventory Strategy?
With a continuous supply of trades from new-car sales, as well as off-lease vehicles coming back onto the…
News November 4Auto/Mate Honored As One of The “Best Places to Work” Fifth Year In A Row By The Albany Business Review
Auto/Mate Dealership Systems has been honored as one of the thirty “Best Places to Work” in New York…
News November 4
Building Consumer Trust in Service
One of the largest obstacles that dealership service departments face is consumer mistrust. Articles with titles like “10…
News November 3
Interview with Mike Good – General Manager of Street Toyota
Street Toyota is the top selling dealership in both new and used in the Amarillo, TX market. But…
News November 3
