Selling Cars is Good. Selling Service is Better!
I passionately believe that the service department is first and foremost a sales organization. It is a reoccurring…
News May 23Latest in: Dealer News
Modeling Service Profit Might Be What You Need – Part 2
Last month we began modeling service profit makers – the fundamental key elements, which drive the bottom line…
News May 23
Can Dealerships Survive the Millennial Generation?
The Millennial Generation loves itself. Its members have bad manners, contempt for authority, no respect for older people,…
News May 23
ADESA Announces Management Promotions at Two Auction
Jay Hinchman, previously general manager at ADESA Las Vegas, and Geoff Parker, previously general manager at ADESA Cincinnati/Dayton,…
News May 23
Collaboration Tools Will Transform the Customer Experience
In the last few years, technologies like social media, texting and mobile apps have transformed the way dealerships…
News May 23
Interview with Keith McCluskey, McCluskey Chevrolet
McLuskey Chevrolet is one of the top Chevy stores in the country. Located in the Kings Auto Mall…
News May 23
Your DMS and Data Diets
Why spend thousands trying to get a new customer instead of retaining the ones you already have? This…
News May 23
The Immense Organizational Benefit of an RFQ
The Purchasing and Spend Management profession is filled with acronyms and my own business has even added to…
News May 23
Leadership Fuel for Your Successful Growth
Successfully influencing your store's employees' view of the importance in adopting and following processes in order to develop…
News May 23
Dealership Employees & Compliancy
News broke recently about 5 dealership employees that were arrested and face federal charges of conspiracy, bank fraud,…
News May 23
