How to Turn Employee Setbacks into Comebacks
When employees make mistakes or seem to be harboring a bad attitude, what's a leader to do? Yell…
News December 15Latest in: Dealer News
’Tis the Season…for Oil Changes
It’s the most wonderful time of the year—unless you’re in the automotive service business! Everyone’s mind is on…
News December 14
Interview with Galpin Motors
Since 1946, Galpin Motors has been serving car and truck shoppers in California’s San Fernando Valley. Owned and…
News December 14
Top 10 Internal Audit Tips for Small Dealership Groups and Single-Point Stores
Contrary to the necessity of external audits to maintain compliance in this heavily regulated industry, many dealerships forego…
News December 14
Five Things to Give Up to Go Up!
In sports you hear much about an athlete being “in the zone,” where their focus is sharper and…
News December 14
Think Tank Tuesday : 3 Ways to Outshine Your Competition [VIDEO]
How do you create a competitive advantage? This week on #ThinkTankTuesday, Samantha, Dan, and Paul discuss how our…
News December 14
Helion Issues Top Five Information Technology (IT) Priorities and Recommendations for Auto Dealers in 2017
Helion Automotive Technologies, a leading provider of information technology (IT) solutions for auto dealers, today announced the top…
News December 13
Feedback Is Important; if Interpreted Correctly
Customer feedback is important to any business’ growth. That’s why many send out customer satisfaction surveys and managers…
News December 13
Texting Is Not Equal to Communication
The famous Albert Mehrabian developed a communication model in which he demonstrated that only 7% of what we…
News December 13
53% of Users Who Tweet at a Brand Expect a Response Within the Hour
Today’s consumers expect quick responses—whether they’re waiting in line at the grocery store, waiting to get food at…
News December 13
